Senior Insurance Verification Representative

Updated: about 2 months ago
Location: Miami, FLORIDA

The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 13,400 faculty and staff from all over the world.

The University of Miami Health System, "UHealth", has an exciting career opportunity for a Senior Insurance Verification Representative based in the University of Miami Hospital and Clinics facility located in downtown Miami, Florida. This position is part of the Central Insurance Verification (CIV) department and is responsible for supporting functions that assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care that impacts the patient experience across the UHealth System. The Senior Insurance Verification Representative serves as the subject matter expert in the areas of insurance eligibility, benefits and obtaining authorization for all insurance carriers for all outpatient office visits and procedures scheduled within the UHealth System. The Senior Insurance Verification Representative must project a positive image of the organization and department. This position directly impacts patient care, patient satisfaction and the revenue cycle. This position reports directly to the Insurance Verification Supervisor.

The minimum qualifications for this position are as follows: high school diploma or equivalent as well as at least three years of direct work experience in insurance verification and patient registration. Demonstrated knowledge of insurance. Good computer skills. Prefer knowledge of EPIC scheduling and registration application. Strong communication skills, both verbal and written, with the ability to communicate and interact with others in a professional, diplomatic and sensitive manner. Ability to work successfully in a team environment. Ability to maintain a professional composure while working under stress and pressure. Any relevant education, certifications and/or work experience may be considered.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami offers competitive salaries and a comprehensive benefits package including medical and dental benefits, tuition remission, vacation, paid holidays and much more. The University of Miami is an Equal Opportunity/Affirmative Action-Veteran/Disability Employer. Come join us!



Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University of Miami School of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.


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