Senior HR Business Process Analyst (HR/HCM)

Details

Posted: 11-Mar-24

Location: Princeton, NJ, US, 08544

Type: Full-time

Salary: Open

Categories:

Other Staff/Administrative

Internal Number: 237911478

Senior HR Business Process Analyst (HR/HCM)
US-NJ-Princeton
Job ID: 2024-18302
Type: Full-Time
# of Openings: 1
Category: Human Resources
Princeton University
Overview

Princeton will begin the journey to implement a new cloud ERP, beginning with Human Capital Management processes. Transforming and streamlining key business processes and systems are high priorities as we seek to deliver essential services to a growing number of staff in the most effective and efficient manner. As we enter the discovery and readiness phases in preparation for the ERP system implementations, which will begin sometime after 2026, HR is seeking an experienced business process analyst to lead the in-depth assessment of operational and administrative processes and data flows for talent management processes (e.g. employee lifecycle, goal setting and performance management, career development, learning and development, succession planning).

The Senior Business Process Analyst works within the Office of Human Resources, reporting into the HR Information Systems organization (with a dotted line to the Client Services Team organization), and will play a critical role in the understanding of current business processes, and the development and implementation of optimized processes for talent management. This will include documentation and process flows, business process analysis, requirements gathering, and leading change management to support process improvement. The Senior Business Analyst will liaise with the HR teams, HRIS team, IT organization, consulting vendor, and campus partners to identify, prioritize, and prepare the organization for the cloud ERP implementation. This role requires strong communication, analysis, and organization skills, as well as the ability to bridge business processes with systems capabilities.

The successful candidate should have experience leading and supporting HCM business processes in cloud ERP systems (e.g. Workday, Oracle cloud).

This opportunity is a 3 year, benefits-eligible, term appointment that could have the potential to transition to an ongoing position dependent upon funding approval.

Responsibilities

Leadership and Business Process Analysis

• Provide integration leadership, change management, identifying inter-relationships and dependencies for talent management processes within and across HR and campus processes and data assets
• With a thorough familiarity with Princetonâ™s organizational structure, culture, and operations, lead cross-functional stakeholders through collaborative decision-making processes
• Partner closely with the Client Services Team and participate in key team meetings within and outside of Client Services to serve as a representative on business process initiatives
• Serve as a subject matter expert in the development and continuous improvement of talent management processes (employee lifecycle, goal setting and performance management, career development, learning and development, succession planning)
• Serve as an HR representative on ERP and HR specific related committees
• Partner with key stakeholders to elicit information regarding business goals and scope of assigned projects
• Lead workshops with key stakeholders to define current processes, identify operational pain points, and potential process improvement opportunities
• Define and build appropriate use cases, models and prototypes of alternative future-state processes and data flows
• Develop business analysis plans and schedules and partner with project managers to ensure business analysis activities are planned and tracked
• Document business needs, data flows, reporting requirements, and relevant technology ecosystems
• Employ analysis techniques to identify, validate, and prioritize functional requirements and user acceptance criteria with stakeholders
• Process complex concepts and document them in coherent and simple terms
• Analyzes current business processes and data across the employee lifecycle; and makes recommendations for enhanced efficiency, productivity and user experience
• Explain technology functionality and limitations to a wide range of audiences
• Conduct benchmark research with other campus departments or peer institutions to identify relevant best practices and technology solutions
• Serve as a trusted consultant, proposing action plans and roadmaps, and represent the best interests of HR and Princeton University
• Liaise between technology and functional groups / subject matter experts as part of the ERP readiness project
• Manages project and resources in accordance with project schedule
• Communicates process and systems changes to other areas within HR
• Develops and maintains user procedures, guidelines and documentation
• Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy.
• Identify ways to increase adoption and customer satisfaction
• Develop appropriate success criteria and metrics for each process improvement initiative

Training and documentation

• Develops and maintains up-to-date functional documentation, standard operating procedures and system documentation. Develops and maintains user guides and training material as needed.
• Uses data and analysis to identify trends, create and maintain dashboards, design and produce reports that informs, measures and enhances human resources offerings, leadership effectiveness, and improved business outcomes.
• Provides the necessary training to support end user needs.

Qualifications

• 7+ years business analyst experience and functional Human Resources knowledge required, particularly in talent management processes;
• BA/BS in technology, HR or related field or relevant work experience in HR talent management (i.e. client services, employee lifecycle, goal setting and performance management, career development, learning and development, succession planning)
• Ability to serve as principal business analyst and lead assessment work for talent management initiatives
• Extensive experience in requirements gathering and analysis; stakeholder interview and facilitation, and documentation and mapping of process and data flows
• Experience working with Human Resources Systems such as PeopleSoft HCM and SAAS ERP systems (e.g. Workday or Oracle cloud).
• Excellent understanding of HR practices, reporting needs, data analysis and data audit
• Demonstrated fluency in business processes and process differentiation.
• Strong analytical skills and ability to synthesize business requirements.
• Demonstrated strong project management and organization, skills.
• Understand and negotiate needs and expectations of multiple stakeholders.
• Exceptional customer service, organization, and follow-up skills.
• Ability to work independently, meet deadlines, multi-task and work in a fast paced environment
• Excellent written and oral communication and active listening skills
• Ability to manage multiple priorities and build relationships.
• Ability to handle confidential information in a responsible and accurate manner.

Preferred

• Prior experience at a University
  
• Human Resources Professional certification

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. KNOW YOUR RIGHTS

PI237911478

Create a Job Alert for Similar Jobs
About Princeton University
Princeton University is a vibrant community of scholarship and learning that stands in the nation's service and in the service of all nations. Chartered in 1746, Princeton is the fourth-oldest college in the United States. Princeton is an independent, coeducational, nondenominational institution that provides undergraduate and graduate instruction in the humanities, social sciences, natural sciences and engineering.As a world-renowned research university, Princeton seeks to achieve the highest levels of distinction in the discovery and transmission of knowledge and understanding. At the same time, Princeton is distinctive among research universities in its commitment to undergraduate teaching.Today, more than 1,100 faculty members instruct approximately 5,200 undergraduate students and 2,600 graduate students. The University's generous financial aid program ensures that talented students from all economic backgrounds can afford a Princeton education.
Connections working at Princeton University
More Jobs from This Employer
https://main.hercjobs.org/jobs/19856994/senior-hr-business-process-analyst-hr-hcm
Return to Search Results