Senior General Manager

Details

Posted: 18-Mar-24

Location: Ann Arbor, Michigan

Salary: Open

Categories:

Staff/Administrative

Internal Number: 245030

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Department Summary

At Michigan Dining, we have twenty-one on-campus cafes and markets, nine residential dining halls, a line of Blue to Go foods, the Michigan Bakeshop,  and the Michigan Catering unit. Our 500 professional and 1000 student employees are committed to creative, healthy and nutritious foods, international cuisines and sustainability throughout all dining operations.

Job Summary

You will lead a team of professional, bargained-for and student staff in providing an exceptional dining experience for students and other guests in a large residential dining facility serving approximately 31,000 meals/week. Provide operational and strategic direction to all back-of-house and front-of-house staff. You will report to the Associate Director of Residential Operations. Click here to view the full job description. 

• Manage approximately 15 professional staff, 90 bargained-for staff, and 100-150 student staff.
• Provide operational and strategic guidance to all unit staff.
• Provide ongoing performance assessment and feedback.
• Direct managers and chefs in the development of staffing schedules.
• Lead staff in continuous improvement of dining experience; recommend new food concepts and programs.
• Collect feedback from students and guests; meet with Residence Education staff and student groups.
• Ensure consistency, quality and appealing presentation of food.
• Develop and oversee a budget of approximately $17 million.
• Participate with the Directors in the recruitment, selection, training, evaluation and discipline of food service management, supervisory and support staff.
• Maintain positive working relationships with AFSCME leadership and employees.
• Ensure a safe work environment that includes education on proper safety and ergonomic techniques, and provide supplies to ensure employee safety and that all employees are compliant with mandatory health and educational requirements.

• Bachelor's degree in hospitality management, business administration, dietetics, nutrition, culinary arts, or a related field or equivalent combination of education and experience.
• 5 or more years of management experience
• Experience managing a bargained-for workforce
• Knowledge of culinary budget management.
• ServSafe certified within 60 days from date of hire as a condition of employment. If the certification is not acquired during the 60-day period, employment will be terminated. Certification must be maintained as a condition of employment.
   

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.  

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this position.

Selected candidates whose start date is 4/1/2024 or after, will not be eligible for the university FY24-25 salary/merit plan unless otherwise notified.

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Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

 

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About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.
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