Senior Enterprise Storage and Backup Engineer

Senior Enterprise Storage and Backup Engineer

Hiring Department: Information Services

Location:  Chicago, IL USA

Requisition ID: 1024927

Posting Close Date: 05/8/2024

Salary Range: $100,000 - $115,000

About UI Health

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.

Position Summary

The IT Technical Associate (Senior Enterprise Storage & Backup Engineer) is responsible for designing, implementing, and maintaining the hospital's Enterprise on-premises and hybrid storage solutions which consists of NetApp's file storage, AWS object storage, and block storage including storage frames and switches, and implement redundant configurations. Additionally, responsible for Veeam Data Platform including Veeam's orchestrator methodologies across all storage and virtualized environments, as well as documentation and reporting on performance and capacities. The ideal candidate will have a strong background in on-premises storage, cloud storage technologies, backup/restore processes, disaster recovery orchestrator and strategies and with experience in healthcare or similarly regulated environments. Provides documentation that defines the technology and monitors progress to ensure the quality and performance metrics are met. Must be knowledgeable of VMware technologies. Also responsible for implementing security measures to safeguard stored data.

Duties & Responsibilities

• Design, implement, and manage comprehensive storage solutions (block, file, object) to achieve organizational RTO (Recovery Time Objective) and RPO (Recovery Point Objective) goals.
• Expertise in NetApp technologies (RAID, SAN, NAS, storage virtualization), ensuring optimal system performance.
• Expertise in Veeam backup/recovery strategies across diverse systems and data types, aligning with strict RTO/RPO requirements.
• Proficient in VMware virtualization technologies (computing and storage) to ensure seamless data backups.
• Oversee SAN, NAS, and storage virtualization for enterprise-wide data storage needs.
• Manage backup, restore, and disaster recovery resources, processes, and infrastructure.
• Collaborate with IT teams to integrate backup operations with virtualized environments.
• Analyze, recommend, and implement cost-effective solutions for storage and backups.
• Troubleshoot complex issues across cloud and on-premises storage, networking, and systems.
• Monitor system health, proactively addressing performance bottlenecks and optimizing efficiency.
• Work with security personnel to enforce robust security practices for storage, backup, and network infrastructure.
• Regularly perform backup testing and disaster recovery simulations to evaluate solution effectiveness.
• Author thorough technical documentation, runbooks, and knowledge base articles.
• Stay updated on industry advancements, sharing knowledge and insights with team members.
• Adhere to strict change management protocols.
• Provide 24x7 on-call operational support.
• Support and maintain on-site IT systems.
• Effectively communicate status, initiatives, updates, and issues to relevant stakeholders.
• Perform other duties as needed.
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications

This position requires Illinois residency within 180 days of the hire date. 

Preferred Qualifications

Fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification, and language sections.

You may upload a resume, cover letter, certifications, licensures, transcripts, and diplomas within the document section of your online application.

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e., resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

If an application is not fully completed and submitted by the close date, the applicant/employee will not be considered for this position.

For fullest consideration, the above-mentioned requirements must be submitted no later than 5/8/2024.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application, you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.

This is a full-time and benefits eligible position.  UI Health offers competitive salaries commensurate with experience.  All full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition, we offer tuition waivers for employees and dependents. Go to https://www.hr.uillinois.edu/benefits for a complete list of Employee Benefits.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation