Senior Director, Digital First Strategy

Updated: 11 days ago
Location: Portland, OREGON
Deadline: Open until filled;

Apply now Job no:530146
Work type:Officer of Administration
Location:Eugene, OR, Portland, OR
Categories:Development, Information Technology, Data Science


Department: University Advancement
Appointment Type and Duration: Regular, Ongoing
Salary: $110,000 - $130,000 per year
Compensation Band: OS-OA10-Fiscal Year 2022-2023
FTE: 1.0


Application Review Begins

Review begins September 18, 2022; position open until filled.


Special Instructions to Applicants

Please submit the following with your online application:
• A cover letter in which you clearly describe how your knowledge, skills, and abilities prepare you for the job responsibilities and requirements outlined in the job announcement.
• A resume of your educational and professional work experience.

Please Note: We may contact applicants who meet the minimum requirements in the job posting to request additional information for the next stage of review.


Department Summary

University Advancement (UA) supports the University of Oregon’s (UO) mission of providing exceptional teaching, discovery, and service by strategically positioning the university to create awareness, build long-term relationships, and secure resources that increase understanding and further its aims. The division consists of approximately 200 employees primarily working out of Eugene, with offices in Portland and Bend. We are committed to fostering equity and inclusion in a welcoming, safe, and respectful environment that recognizes the value of all members of our community.

The Advancement Strategies and Technology Innovation (ASTI) team is charged with leading University Advancement’s (Advancement) digital-first strategy, which has been identified as a division-wide priority. In partnership with Advancement, the University of Oregon Foundation (UOF), and the UO campus, ASTI will work to prioritize digital solutions to achieve innovative and agile business practices that support Advancement initiatives and focus on creating exceptional constituent experiences.


Position Summary

The Senior Director of Digital First Strategy is a dynamic position that will play a leadership role in developing and implementing a division-wide digital-first strategy. This individual will oversee a team of data and system experts, develop strong partnerships with the University of Oregon Foundation (UOF) and UO Central IT, and help transform Advancement’s (Advancement) culture, usage, and approach to digital solutions. Focusing on data governance, technology eco-systems, improving the donor and alumni experience, and internal cultural adoption.

Advancement uses a robust ecosystem of technical solutions to house, process, and analyze constituent data, communicate with prospects, donors, and partners, track activity, and comply with legal standards around data processing and constituent consent.

The Senior Director is responsible for partnering with Advancement and UOF teams and solutions vendors to ensure that systems are secure and operational and is the lead person responsible for ensuring that systems are scoped, configured, managed, and monitored to fully support the needs of the department and the organization. This position will also be responsible for developing overall constituent data approaches, understanding system roadmaps, integrations, and releases, optimizing their use, and managing issue resolution.

This position can be located in Eugene or Portland, and is eligible for hybrid or remote work.


Minimum Requirements

• Seven years of experience within the technology and/or data field.
AND any of the two following:
• Bachelor’s degree in data science, information management, statistics, or related field.
• Experience in assessing, identifying, and implementing large and small digital technology solutions.
• Experience in high-level, multi-faceted project management.
• Two years of experience in professional staff management.
• Experience providing training and educational experiences for diverse audiences.


Professional Competencies

• Expertise in managing teams and projects with diverse work/project loads.
• Understanding of fundraising, prospecting, events, engagement, and stewardship to partner with Advancement colleagues to optimize system capabilities.
• Ability to work with complex data, analyze trends, and report and present information to leadership and stakeholders. Ability to translate precise technical issues into simple, actionable processes with non-technical colleagues, and vice-versa.
• Experience working with multiple complex databases and related data fields; including Advance CRM or similar platform.
• Excellent organizational, problem-solving, and time management skills.
• Demonstrated ability to manage stressful situations with tact and diplomacy and to use sound judgment and initiative, particularly as it relates to handling sensitive and/or confidential information.
• Effective communication skills including, writing, editing, attention to detail, and the ability to prepare reports, documents policies, and procedures.
• In-depth knowledge of statistical methods, tests, and best practices for data maintenance.
• Knowledge of industry standards regarding technology, business processes, higher-ed fundraising common policies, and data quality and gift processing best practices.
• Ability to prepare an annual budget, monitor expenses, and work closely with colleagues in finance and contracting to manage contracts.
• Ability to interact, communicate and work effectively with individuals, recognizing and respecting the many and varied identities of each person.
• Commitment to promoting and embracing diversity, equity, and inclusion.


Preferred Qualifications

• Experience in leading (or playing a leadership role) in implementing complex digital technology solutions within large organizations.
• Demonstrated track record of establishing and growing productive partnerships across organizations and within industries.
• Experience in mapping processes, data flows, and documenting policies/processes.
• Experience in providing consulting services to complex organizations around technology, data, or process-related strategies.
• Experience reviewing software, tech platforms, and/or other products to improve, manage and effectively use data and conducting needs assessment activities.
• Experience in indirect staff management and/or leading organizational-wide initiatives.

FLSA Exempt: Yes


All offers of employment are contingent upon successful completion of a background inquiry.

University of Oregon students and employees are required to be fully vaccinated against COVID-19. For additional information see: https://coronavirus.uoregon.edu/vaccine .

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits .

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination .

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report .


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