Senior Case Manager- IMPACT Psychiatry (TULSA)

OU IMPACT provides intensive treatment to persons with chronic mental illnesses. Our primary objective is to improve overall wellness for those individuals that need higher levels of care, by utilizing a best practice approach that incorporates clinical, medical and rehabilitation services through an integrated multidisciplinary team.   Our target population will be those individuals that are diagnosed with schizophrenia, schizoaffective disorder, bipolar disorder and recurrent major depression with psychotic features. Our core philosophy is based on harm reduction and strength building.

Position Information: Responsible for individual rehabilitation, case management, assessment/reassessment, service planning, emergency response, monitoring and discharge of consumers. On-Call/crisis response will require face to face response within 30 minutes in Tulsa county.

Essential Duties:

• Responsibilities are performed independently and require a broader understanding of principles and practices
• Responsible for the case management process including admission, assessment , reassessment, service planning, monitoring and discharge of consumers. Provides support to cope with chronic or acute illnesses or conditions.
• May also provide care and case management or intervention designed to promote and address barriers to access healthcare
• Provides individual rehabilitation to include teaching, educating, modeling ect to build skills and increase quality of life 
• Advises care givers, provides patient education and counseling, and makes referrals for other services. May also provide care and case management or interventions designed to promote health, prevent disease, and address barriers to access to healthcare.
• Collects in-depth information about a client’s situation and functioning through client interview and other relevant sources to identify individual needs. Develops comprehensive case management plan that identifies needs.  Monitors and evaluates treatment plans and progress. Facilitates interdisciplinary approaches.
• Develops and implements action-oriented and time specific case management plans by determining and documenting specific objectives, goals, and actions designed to meet the clients health and human service needs identified through the assessment process. 
• Organizes, secures, integrates, modifies, and documents the resources necessary to accomplish the goals set forth in the case management plan.
• Gathers information and documentation from all relevant sources regarding the case management plans activities and; or services to determine the plans effectiveness in reaching desired outcomes and goals. Modifies or changes the case management plan, as needed.
• Measures and analyzes the interventions to determine the outcomes of case management involvement e.g. clinical, financial, variance, quality, quality of life, client satisfaction
• Performs other duties as needed to successfully fulfill the function of the position. 

Required Education : Bachelor degree in Social Work, Psychology, Sociology, or other Health or Human Services related discipline, AND:

• Required: 24 months experience in home and community-based services, case management, or related healthcare setting

Working Conditions:

• Physical:  Walking, climbing stairs, getting in and out vehicle, speaking, listening 
  Sitting for long periods of time. Speaking and listening.
• Environmental:  Community environment, weather, some office environment

Certifications or Licenses:

Eligible to become a Certified Case Manager II with the ODMHSAS. 

https://oklahoma.gov/odmhsas/trainings/workforce-certification/behavioral-health-case-management.html

Knowledge and Skills:

• Knowledge of federal and state laws particularly patient confidentiality.
• Knowledge of case management fundamentals and the technical procedural aspects of case management.
• Ability to resolve moderately complex issues applying judgment, critical thinking and problem solving skills to determine a proper course of action.
• Must have a high level of organizational skills. 
• Ability to keep accurate, detailed records.
• Ability to handle stressful situations, different situations and circumstances, and complete paperwork and projects in a timely manner.
• Ability to set priorities and manage obstacles while maintaining focus on goals.
• Ability to build and maintain professional relationships with clients, colleagues, and other agencies while following ethical standards of practice.
• Must be self-motivated to achieve results, be flexible when changes are necessary, and respond to feedback in a positive manner.

Equal Employment Opportunity Statement:  The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.
Diversity Statement:  The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.