Self-Help - Camps & Conference Service Managers

East Carolina University, United States

Updated: 5 days ago
Location: Greenville, NORTH CAROLINA
Deadline: 19 May 2024

Position Details
Position Information


Advertising Department CAMPUS LIVING
Academic Term/Year Spring 2024/Summer 2024
Position Title Self-Help - Camps & Conference Service Managers
Posting Number 05984
Position Number 05984
Student Job Category Student - Self-Help Campus Job
Number of Vacancies 16
Job Description
ECU Department of Campus Living is currently seeking Camps & Conference Service Managers.
The Camps & Conference Service Manager- is a part-time position during the summer with responsibilities that work with and support students and on-campus guests at East Carolina University. This position works very closely with the Associate Director of Summer Camps & Conferences. Applicants who demonstrate the following skills will be successful within this role.
· Exceptional communication skills (written and verbal) · Critical thinking skills including the ability to problem solve and follow through with timely solutions
· Ability to work independently and within a team
· Enthusiasm and positive attitude
· Ensue your appearance and attire is professional
· The CA Manager is expected to fulfill the following general roles and responsibilities:
· Provide excellent customer service to camp and conference guests at East Carolina University
· Assist with training conference assistant staff
· Prepare keys and program fobs for guests
· Be available to handle reprogramming of any fobs that arise throughout the summer
· Complete and maintain Room Condition Reports (RCR) and common area inventories after reach conference leaves
· Ensure key inventory prepared for summer guests
· Serve as a point of contact on site for camps as they check-in
· Inform Associate Director of missing keys or access cards
· Perform summer camp and conference check-in and check-out duties
· Manage rosters for guests using Iris and Microsoft Teams
· Ensure rosters are updated with emergency contact information
· Manage Iris software to track damages, lost keys, and other details important to camp and conferences
· Inform Associate Director of missing keys or access cards
· Communicate with Associate Director after each camp & conference leaves to ensure keys are returned
· Test keys and fobs at the beginning of each camp/conference
· Report and follow-up on maintenance and housekeeping concerns as needed
· Serve as positive University representatives on and off campus as well as online
· Participate in departmental initiatives
· Understand and enforce University policies and procedures appropriately
· Other duties as assigned
· Have close attention to detail
· Work ahead and independently
· Be organized as you may have many keys out at a time for several groups coming in at the same time
As a result of being a student employee within the Division of Student Affairs, students will have the opportunity to gain the following competencies based on NACE Top Eleven Skills Employers Seek and CAS Learning Domains:
• Effective Communication
• Accountability/Integrity
• Professionalism
• Problem Solving/Effective Reasoning
• Initiative
• Teamwork
• Adaptability/Resiliency
• Organization/ Planning
Preferred (Majors, Experience, GPA, etc.)
Special Instructions to Applicant
Please upload your resume online.
Quick Link for Direct Access https://ecu.peopleadmin.com/postings/68651
Open Date 01/30/2024
Close Date 05/19/2024
Open Until Filled No

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