Security Officer

01-May-2024

Library - Security

87988BR

University Job Title

Security Officer 1 (M&L)(*)

Bargaining Unit

Excluded - Excluded (Yale Union Group)

Compensation Grade

Labor Grade B

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Service, Safety, Security

Total # of hours to be worked:

21.5

Work Days/Hours (Other than Standard)

20-30 hours per week; Will be required to work additional hours to meet department needs; hours fluctuate according to library hours and operational needs.

Work Week

Flexible or Non-Standard (for anything other than Standard)

Work Location

Central Campus

Worksite Address

120 High Street
New Haven, CT 06511

Position Focus:

Under supervision, performs security duties at library exits and stack entrances, opens, and closes facility.
Position will back up open existing coverage and will be asked to cover open shifts at Sterling Memorial Library (SML), Bass Library and Marx Science and Social Science Information Library; possible both day and evening shifts, 7 days per week.

Understand and remain current on all security policies, procedures, rules, and regulations at the library. Communicate and enforce all rules in a calm and professional manner. Operate a main desk location with staff/student access control, a video surveillance system as well as collection of the building’s lost and found. Provide information on the building, exhibits and directions to visitors. Provide escorts to visitors, vendors, and other non-library personnel to secure locations. Perform complete tours of facilities with an electronic tour system to ensure the personal safety of staff, visitors, and property. Make daily reports of security and general maintenance problems. Operate and monitor security alarm panels and camera systems for library locations. Dispatch security personnel to alarm or trouble locations. Make notifications to supervisors. Provide security coverage during public and private events at any library location. Interact with both Yale Security and Yale Police during special events. Check for suspicious occurrences and report all violations promptly. Contact Lead or Head of Security to report. Ensures library material is properly checked out. Responsible for all assigned security equipment. Removes and returns keys. Performs opening and closing procedures in the building as scheduled. May ask patrons or vendors for appropriate identification to restricted areas of the library. Answers general and directional questions from library users. Check email, accept calendar proposals and check details for all events, classes, and meetings daily. Check scheduling software for appropriate schedule and all related notes. Remain in communication with other officers on site to disseminate and receive information throughout the day. Reports all building, ground maintenance, and safety issues to Library Facilities daily. Required to become CPR/First Aid /AED certified. Training is provided on the job. Serve as a member of the building’s Emergency response team. Learn all emergency evacuation routes and procedures and be able to execute instructions under stressful situations. Respond to alarms and other emergencies in accordance with departmental training, SOP’s, and post orders. Maintains logs and records of occurrences. Fills out incident reports when needed. May use computer terminals to input and retrieve data. Will be required to work overtime hours to meet operational needs. May be required to attend training that is outside of scheduled work hours. Schedule may change due to operational needs. Performs additional related duties as assigned. This position is designated as a critical function employee and is required to be onsite when the libraries are open.

Essential Duties

1. Enforces procedural rules and regulations. Ensures the personal safety of staff, visitors, and property. Maintains security and safety for assigned area. Maintains working knowledge of the locations of various departments, buildings, access routes and admitting requirements. 2. May operate and monitor security control panels alarms, and related security equipment to provide area and visitor surveillance. Patrols assigned area including garages and other parking areas. Checks for suspicious occurrences, and enforces parking rules and regulations. 3. Responds to and investigates situations reported to Control Rooms. Calls Campus Police or other authorities to investigate suspicious activities or security violations that require intervention. 4. Checks vehicles in University and private parking lots for authorized parking sticker. Issues parking violation warnings, and tags and requests towing when necessary. 5. Checks ID cards of persons entering the facility. Refuses to admit persons who cannot show either proper authorization or cause for being admitted. Provides information and directions. 6. Explains rules and regulations. Opens and closes facility, ensuring that users have left the premises. Reports security and general maintenance problems to the proper authorities. 7. Collects and transports money, and handles small amounts of cash transactions when necessary. May be responsible for Lost-And-Found. Maintains logs and records of occurrences, completes necessary paperwork, and may use computer terminal to input and retrieve data.

Required Education and Experience

High school level education or equivalent and two years of experience in security, law enforcement, military police, or customer service; or an Associate’s degree and two years of experience.

Required Skill/Ability 1:

References must indicate reliable attendance and punctuality, diligent performance, accuracy and attention to detail, and skill and tact in dealing with the public.

Required Skill/Ability 2:

Demonstrated ability to exhibit common sense and sound judgment. Flexibility in schedule and day-to-day routine.

Required Skill/Ability 3:

Ability to multi-task.

Required Skill/Ability 4:

Ability to write clear, concise reports. Ability to interact and communicate clearly, tactfully, and effectively with a wide variety of patrons, donors, and staff.

Required Skill/Ability 5:

Proficient general computer experience on Microsoft Office, email, etc.

Required Licenses or Certifications

State of Connecticut License for Security Officer (Guard Card)

Preferred Licenses or Certifications:

Required to be / become CPR / First Aid / AED certified.

Weekend Hours Required?

Yes

Evening Hours Required?

Yes

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus