Secretary - Couseling Center

Provides support to department and to students. Relieves supervisor of routine clerical tasks within established guidelines. Prepares correspondence, answers telephones, maintains files and performs a variety of clerical tasks. Assists students with checking in for appointments and scheduling of appointments.

• As a receptionist greets and directs visitors, students, staff, and faculty. Answers appropriate inquiries and directs callers to appropriate personnel for any clinical matters/questions.
• Manages online scheduling requests for appointments.
• Communicates with Counseling Center staff via phone and online communication platforms.
• Prepares documents including copying, faxing, and scanning.
• Maintains confidential files.
• May assist staff with ordering items (ex: software, office furniture, materials to assist staff with providing clinical services to students).
• Other duties as assigned

The following Experience is required:

• Six months related experience required

The following Education is required:

• High school diploma or GED required

Knowledge, Skills, and Abilities: 

• Knowledge of basic mathematical skills
• Knowledge of basic reading skills
• Ability to carry out verbal and/or written instructions
• Ability to effectively communicate, verbally and written
• Detailed-oriented and highly accurate
• Ability to work in changing environment
• Ability to work effectively in a team environment
• Ability to interact effectively with students, faculty and/or staff or the public and represent BGSU appropriately
• Ability to coordinate or lead others in accomplishing work activities
• Knowledge of computer skills, such as MS Office, presentations, spreadsheets and/or database entry/query
• Ability to access and maintain document imaging systems, including scanning and filing documents Ability to draft office correspondence
• Ability to operate computers and peripheral equipment such as printers

Bowling Green State University is an Affirmative Action/Equal Opportunity Educator and Employer . We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421 or email [email protected] .