School Certifying Official

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Type of Position:
Professional Staff - Student Affairs

Workstudy Position:

No

Job Type:
Regular


Work Shift:
Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:
University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.
For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:
Veteran and Military-Affiliated Student Center Certifying Officials

Department's Website:

https://vmsc.uark.edu

Summary of Job Duties:
This position is responsible for processing certifications/verification through the VA-Enrollment Manager portal on a regular basis, both pre- and post-registration and assisting students with questions related to VA benefits, in-person, over the phone, and via email. This position accepts responsibilities for interpreting, explaining, and analyzing VA policy and changes and evaluating and monitoring the student eligibility for benefits processing associated with this designation. This position is responsible for maintaining and preparing documentation for annual and semi-annual compliance audits from State and Federal agencies. This position will provide excellent customer service. This position is responsible for assisting with the process of federal military education benefits and supervision of VA workstudy students. This position is responsible for tracking laws and regulations that might affect the organization’s policies specific to military education benefits. This position will work closely with campus and community partners to process military educational benefits. Working hours are from 8:00am to 5:00pm.
This position is governed by state and federal laws and agency/institution policy.
Regular, reliable, and non-disruptive attendance is an essential job function of this job, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree from an accredited institution of higher education

• Experience with Microsoft Excel

Applicable equivalencies may be considered on the above qualifications.

Preferred Qualifications:

• Master’s degree from an accredited institution of higher education

• Experience with VA-ONCE or VA Enrollment Manager and/or managing databases

Knowledge, Skills & Abilities (KSAs):

• Knowledge of customer service techniques

• Knowledge of and the ability to use computerized management information systems (databases) are required

• Keyboarding and data entry skills are required

• Effective interpersonal, verbal, and written communication skills are required

• The ability to learn and follow complex procedures and detailed policies is required

• The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required

• Ability to analyze financial information and prepare reports

Additional Information:

Salary Information:

$40,000 - $44,000 (Commensurate with education and experience)

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Megan Witherspoon Evans
Director
[email protected]

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:
Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:
N/A

Frequent Physical Activity:
N/A

Occasional Physical Activity:
N/A

Benefits Eligible:
Yes