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-facing Salesforce applications. Position Description The Specialist provides ongoing support to faculty, teaching assistants (TA), and internal stakeholders, identifying opportunities for technology
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with OTS and Student and University Billing Office to examine and implement business processes related to the new payment solutions emerging on campus. Ensure that Salesforce and TouchNet Marketplace are
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the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University
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enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine; strengthening the institution through partnerships with donors, alumni, volunteer leaders
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the contracted call center staff and university operational staff in support of front-line issues and troubleshooting. Manage the student case management queues in the Salesforce database to ensure timely triage