Salesforce Developer, Office of Information Technology [R0128497]

The University of Nevada, Las Vegas invites applications for Salesforce Developer, Office of Information Technology [R0128497].

PROFILE of the UNIVERSITY 

Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV   is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine.  UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. 

Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada. 

For more information, visit us online at: http://www.unlv.edu  

COMMITMENT to DIVERSITY

The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.

BENEFITS 

The University of Nevada Las Vegas offers a generous annual and sick leave package, medical and dental benefits, supplemental voluntary benefits, tuition assistance, and wellness programs. Visit our benefits page for a full listing.  

PROFILE of the DEPARTMENT/COLLEGE

The Office of Information Technology (OIT) provides leadership, support, training, and enterprise IT services that empower students, faculty, and staff. We are a dynamic group of almost 150 full-time administrative faculty and staff and 120 student and temporary employees with a passion for providing excellent customer service to our campus constituents. We value individuality and encourage our employees to be their geekiest selves. 

OIT employs only U.S. citizens or non-citizens lawfully authorized to work in the United States without visa sponsorship. Women, under-represented groups, individuals with disabilities, and veterans are encouraged to apply.

COMMITMENT to DIVERSITY of the DEPARTMENT/COLLEGE

We believe every person brings with them unique strengths, experiences, and perspectives and we value these differences. One of our best opportunities to deliver a workplace that is diverse, inclusive, and focused on equality is to hire candidates who share these values. 

The successful candidate for this position will be able to describe and demonstrate their commitment to diversity, equity, and inclusiveness as well as how they contribute to a respectful, positive workplace. 

ROLE of the POSITION

The Salesforce Developer (SFD) will play a key role within the applications development team, which is responsible for a highly customized salesforce instance. The SFD will work closely with the Digital Strategy and Transformation (DST) leadership team to ensure ideas of the business leaders are brought to reality. The SFD will proactively seek out ways to improve processes and system efficiencies and will work with other key staff members to ensure that team goals are attained. The person in this position will collaborate with internal teams to develop custom solutions to fit business goals across the entire campus. The incumbent will work with clients to translate business rules and functional specifications into requirements, before acting on those requirements to build solutions. This position is a major contributor to department brainstorming and design meetings.

The SFD is expected to:

• Work with minimal supervision on a small development team that designs, develops, tests, and deploys software/web applications.

• Demonstrate an understanding of software engineering concepts and be responsible for working on full lifecycle engineering efforts using Agile methodologies, object-oriented design, and accepted best practices.

• Partner with business representatives to define requirements and develop technical specifications in support of UNLV student, faculty, and staff services.

• Communicate effectively to ensure that all business requirements are being assessed and addressed to ensure development projects meet or exceed performance targets.

• Identify and correct software defects through unit, integration, system, and customer acceptance testing.

• Should be confident and push back, when necessary, on ideas that will compromise the integrity of the data and Salesforce instance.

• Produce project documentation, including functional and technical designs, and end-user guides.

• Own support cases that require advanced problem solving for our diverse user base.

Responsibilities include:

• Develop, design, and configure the UNLV Salesforce organization to effectively support business processes leveraging Salesforce best practices and alignment with overall sales and service requirements.

• Build Salesforce applications using Apex and Lightning Component Framework and leverage the full capabilities of the Salesforce platform to support the university's programs.

• Apply best practices and design patterns of best-of-breed applications developed on the Salesforce.com platform.

• Develop proofs of concept (POC) as needed, integrating new components with back-office systems during the design and requirements phase to evaluate products and integration strategies.

• Assist in creating testing and implementation plans, including user training and documentation.

• Remain current with Salesforce technologies and best practices.

• Assist in identifying, troubleshooting, and resolving defects encountered during different stages of project delivery, including during the deployment and implementation of the solution in production environments.

• Interact directly with customer, project team, and other stakeholders to ensure customer success.

VACCINATION MANDATE POLICY

Per the Nevada System of Higher Education (NSHE) Emergency COVID-19 Employee Vaccination Policy, all NSHE employees must be vaccinated against COVID-19 or have an approved medical or religious waiver request.  All candidates for employment must have this information on file with Human Resources prior to their start date. Information about how the policy applies to new hires is now available on the COVID-19 Employee Vaccine Mandate webpage.  

QUALIFICATIONS

This position requires a Bachelor's degree from a regionally accredited college or university. Credentials must be obtained prior to the start of employment.

The incumbent must have specific skill and knowledge in the following areas:

KNOWLEDGE

Required

• 2+ years of relevant experience with application and software development (within or outside Salesforce ecosystem)

• Experience with Salesforce Ecosystem systems and best practices.

• 2+ years of experience with Apex, and the Lightning Component Framework.

• Experience developing Lightning Web Components.

• Experience working with Salesforce APIs and Web Services (REST, SOAP) integrations.

• Experience with Process Automation, Flow and other declarative Salesforce customization and configuration tools.

• Experience working using Agile methodologies.

• Excellent communication and collaboration skills.

• Excellent troubleshooting skills.

• Excellent interpersonal and communication skills.

• Knowledgeable of all levels of the SDLC and all testing phases

• Working knowledge of using modern IDEs (VSCode, IntelliJ) and Source Control tools (Git, SVN)

• Strong understanding of relational databases.

• Experience working with and writing intermediate to advanced queries in relational databases (SOQL, SQL, Postgres, Oracle, etc)

Preferred

• Experience with the greater Force.com developer toolkit (Visualforce, Force.com IDE, Workbench, Force.com Migration Tool and Metadata APIs)

• Working knowledge of Agile Accelerator, Jira, or Confluence to project manage.

• Experience developing Lightning Components (Aura).

SKILLS

Required

• Exceptional listening skills to be able to understand, empathize and resolve issues.

• Appropriate judgment in upward communication when concerned about processes, tools, the impact to agent or customer experience, or gaps around best practices.

• Self-starter, possessing the ability to work independently, multi-task, and stay organized with prioritization skills in a fast-paced environment.

• A creative mindset to apply innovative approaches to software design

• Must possess judgment, strong worth ethic, professionalism, and integrity

Preferred

ABILITIES

Required

• Ability to maintain focus in rapidly growing and changing work environments.

• Proven ability to multitask, prioritize, and manage time effectively.

• Desire to work in a highly collaborative environment with a small team of like-minded developers and admins.

• Must be familiar with and adhere to all protocols and procedures-departmental, as well as campus-wide.

• Communicate effectively in both written and verbal form.

• Proficient in MS Office (Excel/Word/PP) and Google Suite.

Preferred

• Ability to provide oversight, direction, and indirect supervision to Graduate Assistants working on related special projects.

SALARY RANGE

Salary competitive with those at similarly situated institutions.  The position is contingent upon funding.

APPLICATION DETAILS 

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. 

 Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.  

Although this position will remain open until filled, review of candidates' materials will begin on Tuesday,February 1, 2022. Materials should be addressed to Lisa Bossert. Search Committee Chair, and must be submitted through Workday, as we do not accept emailed materials. For assistance with the application process, please contact the Senior IT Human Resources Coordinator for the Office of Information Technology at (702) 895-1806 or [email protected] .

SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES

UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number, R0128497, in the search box.

If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.

SAFETY AND SECURITY STATEMENT

UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document are available online.

EEO/AA STATEMENT  

UNLV is an Equal Opportunity / Affirmative Action educator and employer committed to achieving excellence through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes), color, religion, sex, age (40 or older), creed, national origin, veteran status, physical or mental disability, sexual orientation, genetic information, gender identity, gender expression, or any other factor protected by anti-discrimination laws. The University of Nevada, Las Vegas employs only United States citizens and non-citizens lawfully authorized to work in the United States. Women, under-represented groups, individuals with disabilities, and veterans are encouraged to apply. 

TITLE IX STATEMENT 

The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates.  Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106).  The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment.  Inquiries concerning the application of these provisions may be referred to:  Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Box 451062, Las Vegas, NV 89154-1062, Frank and Estella Beam Hall (BEH) Room 553, Telephone: (702) 895-4055; Email: [email protected] , or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: 1-800-421-3481 FAX: 202-453-6012; TDD: 1-800-877-8339; Email: [email protected] ; or to both.   

Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage. 

JOB CATEGORY

Administrative Faculty

Required Attachment(s)

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.

UNLV is an Equal Opportunity / Affirmative Action educator and employer committed to achieving excellence through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, sexual orientation, genetic information, gender identity, gender expression, or any other factor protected by anti-discrimination laws. The University of Nevada, Las Vegas employs only United States citizens and non-citizens lawfully authorized to work in the United States. Women, under-represented groups, individuals with disabilities, and veterans are encouraged to apply.