RN - CLINIC TRIAGE NURSE - BATTLE AVENUE MEDICAL BUILDING

Location: Columbia, Missouri

Shift:  Monday - Friday, 8am - 5pm

Department: Battle Avenue Medical Clinic

Salary Range: $31.26 - $46.10/hour - final salary based on experience

ABOUT THE JOB

MU Health Care is looking for a dynamic and compassionate Clinic Triage Nurse to join our team at the Battle Avenue Medical Clinic. As a Clinic Triage RN, you will provide exceptional care by assessing patient needs over the phone, guiding them to appropriate care or self-care advice. Your compassion, expertise, and ability to document patient encounters will ensure high-quality care and continuity. Additionally, you will have the opportunity to contribute to direct patient care and collaborate with our multi-disciplinary team. If you're a compassionate RN with a passion for telehealth nursing, join us at MU Health Care and make a difference every day.

ABOUT MU HEALTH CARE  
MU Health Care is a growing academic health system in mid-Missouri comprised of multiple hospitals — including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital — and over 50 specialty clinics located throughout the region.
As an MU Health Care employee, you’ll be part of an exceptional team committed to our mission of saving and improving lives. Our core values of inclusion, respect, service, discovery, responsibility and excellence foster a collaborative work environment where you can grow your career.

Learn more about MU Health Care.                Learn more about living in Columbia, MO.

EMPLOYEE BENEFITS

• Health, vision and dental insurance coverage starting day one 
• Generous paid leave and paid time off, including nine holidays 
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%) 
• Discounts on cell phone plans, rental cars, gyms, hotels and more
• See a comprehensive list of benefits here . 

JOB DUTIES
Monitors and responds to patient triage both in person and/or on the nurse phone line.
Assesses life-threatening or crisis situations at the onset of a call and manages referrals to EMS. Based on further assessment and approved guidelines, refers to Emergency Center, Urgent Care, providers office or self-care at home. Follows appropriate evidence-based triage protocol as available and appropriate.
Asks open-ended questions to identify actual or potential health problems. Speaks directly to individual with symptoms whenever possible.
Documents every caller encounter in the electronic medical record (EMR) to include assessed needs, recommended actions and follow-up plan to ensure a high quality of care, effective continuity of care, and prudent risk management for the organization.
Maintains and enhances an up-to-date level of knowledge regarding professional nursing practices and telehealth nursing.
Provide quality care to patients and work with multi-disciplinary team to ensure the highest patient experience. May perform direct patient care duties within the clinic based on validated competency on the Clinics Primary Care RN Competency Summary Checklist. This may include but is not limited to nurse only visits, in person patient triage, managing patient portal messages and medication refill requests, complex patient education, patient intake, assisting with surgical/diagnostic tests and procedures, collecting specimens/point of care testing and complex dressing changes/wound care

Missouri Board of Nursing RN or Nurse Licensure Compact multi-state RN. When primary state of residency changes, compact state RNs must apply under new state of residency within thirty (30) days.
Three (3) years of RN experience.

Preferred Qualifications
One (1) year of experience working with patients in ambulatory care.
Additional license/certification requirements as determined by the hiring department

Physical Demands
The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. When working in clinic, this position may be very active and require ambulating, reaching, and moving objects weighing up to and over 20 lbs. This role also routinely may come into contact with patients who may have contagious illnesses. This position is in a health care facility open 24 hours a day, 365 days a year. Work during inclement weather will be required.

Equal Opportunity Employer

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law.