RISK MANAGER

Identify potential claims to reduce their adverse effects on the organization’s human, physical and financial assets and collaborate as necessary with others in the management of claims.

This position provides both strategic direction and direct intervention in the most sensitive and highly confidential patient care situations encountered in the clinical enterprises.  It is the lead risk manager for patient care events at the Behavioral Health Center at the Northwest Campus, in addition to regular assigned risk manager responsibilities at UWMC and other locations such as Harborview Medical Center as needed.  This position reports to the Associate Director, Clinical Risk Management, for UWMC, and to the Associate Director, Clinical Risk Manager for Harborview Medical Center for entity-specific activities.  It interacts directly with physicians, nurses, quality improvement and patient safety officers when patients are harmed (death, serious surgical complications, etc.) in the course of care delivery.  The Risk Manager interviews and coaches faculty and staff, provides advice to health care executives about the management of serious patient harm events and regulatory compliance associated with them, and is the primary intermediary with patients and their families if a formal grievance is filed.  The position requires highly developed analytical skills, familiarity with the clinical environment and the complexities of health law, particularly in the field of behavioral health, as well as excellent communication skills to gain the trust of physicians to effectively deal with these types of situations.  The credibility of the individual is critical to the management of events as well as more proactive strategies provided through consultation and risk management education programs.

This position provides direct support to the University schools' clinical operations.  Failure to appropriately manage the situation when patient harm occurs could result in significant adverse publicity and reputational harm to the University and to the relevant clinical entity. Failure to appropriately manage patient harm events, via mitigation or prevention, increases the University's exposure to medical malpractice litigation. This area of litigation is the most expensive from a risk financing perspective.

DUTIES AND RESPONSIBILITIES

Event Management & Mitigation (75%) :

Proven ability to work effectively in a team environment with rapidly shifting priorities.

Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.