Residence Life Coordinator

North Carolina State University, United States

Updated: 3 months ago
Location: Raleigh, NORTH CAROLINA
Deadline: ;

Posting Details
Posting Information


Posting Number PG192472EP
Internal Recruitment No
Working Title Residence Life Coordinator
Anticipated Hiring Range Commensurate based on education and experience. ($47,000-$48,500)
Work Schedule Monday-Friday; 8am - 5pm (occasional nights and weekends)
Job Location Raleigh, NC
Department
About the Department
The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, and where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.
The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.
NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. The Division of Academic and Student Affairs is the place to work for faculty and staff who are passionate about promoting the success of the whole student.
University Housing serves as a unit within DASA. For more information regarding the mission, vision, and values of University Housing, we encourage applicants to review the University Housing website.
Essential Job Duties
The Residence Life Coordinator position is a 12-month, live-in position that provides leadership, supervision, and support to create engaging and educational residential communities. The Residence Life Coordinator plays a key role in ensuring University Housing’s ability to implement the department and University mission, vision, and values. The Residence Life Coordinator handles all daily operations within their community.
The Residence Life Coordinator is responsible for the following:
Supervision
  • Directly supervise 1 Graduate Assistant, Residence Life, 2-4 Village Mentors (if applicable) and co-supervise 7-25 Resident Advisors.
  • Select, train, supervise, develop, and evaluate supervisees.
  • Create a cohesive team to implement the department’s educational vision.



Area Oversight and Partnerships
  • Provide leadership to residential community housing between 380-1210 residents.
  • Support and/or assist Village operations within residential community.
  • Serve on Village Advisory Councils, if applicable.

Residential Learning and Student Development
  • Cultivate intentional interactions through educational strategies connected to a residential curriculum, the Residential Education Model.
  • Participate and support assessment of the Residential Education Model through facilitation guide development and data analysis, including data review to improve the residential experience.
  • Promote residential leadership by advising and/or providing guidance and oversight to Residential Council leadership.
  • Support Inter-Residence Council and National Residence Hall Honorary.
  • Opportunity may exist to instruct University Housing-related classes, connected with a Village and/or focused on student leadership development, including weekly instruction, grading assignments, and developing the skills of incoming Resident Advisor staff and other course participants.

Crisis and Resident Behavior
  • Utilize the University’s Student Conduct process to promote resident learning, accountability, and teach positive community values.
  • Respond onsite to emergencies and collaborate with campus partners when appropriate in crisis situations.
  • Serve in a professional staff on call rotation for an area of approximately 4,500 residents.
  • Utilize critical thinking skills to serve as a liaison and/or resource for residents/staff with concerns, challenges, or crisis; make referrals as necessary.
  • Respond to and mediate issues as needed.
  • Clearly communicate University and departmental policies to residents, staff, and stakeholders.

Facilities Management
  • Ensure communities are well-maintained and safety concerns are addressed.
  • Cultivate relationships with Facilities, Housekeeping, staff, and residents to identify and execute facility needs and improvements.
  • Responsible for follow-up of building safety inspections, vandalism, state property damage, and facilities assessments.

Open and Welcoming Community
  • Create and maintain an open and welcoming community.
  • Foster a community comprised of various student populations.
  • Participate in and encourage staff and resident participation of on-going training related to supporting the needs of the community.
  • Serve as an advocate and role model for staff and residents.

Administration
  • Provide budget oversight for residential community, including budget tracking, monthly reconciliation, Marketplace ordering, and processing receipts.
  • Approve timesheets for hourly student staff, when applicable.
  • Responsible for supporting Administration and Occupancy Management, with responsibilities including, but not limited to: managing room change requests, check-ins and checkouts, facilitating community transitions, and vacancy management.
  • Respond to customer service inquiries.
  • Complete administrative responsibilities to meet the needs of the department.

Departmental Responsibilities
  • Attend and assist in facilitating departmental training sessions.
  • Assist with departmental recruitment and selection processes.
  • Serve as a communication link between University Housing, staff, stakeholders, and residents.
  • Provide oversight and assistance during the summer months for departmental operations, which may include Summer Housing, Conference and Guest Services, and other departmental projects.
  • Serve on University Housing, Division of Academic and Student Affairs, and/or campus partner committees as appropriate and needed.
  • Represent University Housing at University outreach events as needed
  • Engage in professional development opportunities.
  • Perform other duties as assigned in coordination with designated employee status.
Other Responsibilities
  • This position is required to handle confidential information appropriately and is bound by the Family Educational Rights and Privacy Act (FERPA). This position is also a Campus Security Authority (CSA) under the Clery Act as well as reporting responsibilities under Title IX for any crimes of incidents of sex discrimination which they are made aware. In addition to reporting, training is required for these designations.
  • This position is currently designated Mandatory for the following: Fire/Explosions, Medical Emergencies, Hazardous Materials, Transportation Accidents, Evacuations/Natural Hazards, Utilities/Infrastructure, and Violence Threat/Interpersonal). Please consult NCSU REG 04.20.07 (Adverse Weather and Other Emergency Conditions) to review information associated with the position’s designation(s).

Qualifications


Minimum Education and Experience
  • Bachelor’s degree and at least two years of experience related to the above described duties
Other Required Qualifications
  • Strong administrative skills
  • Strong interpersonal and communication skills
  • Experience developing an open and welcoming community
Preferred Qualifications
  • Master’s Degree  
  • Experience in supervision and crisis management
Required License(s) or Certification(s)
N/A
Valid NC Driver's License required Yes
Commercial Driver's License required No

Recruitment Dates and Special Instructions


Job Open Date 04/03/2023
Anticipated Close Date
Special Instructions to Applicants
Please include a resume, cover letter, and the contact information for at least 3 professional references.
Repost. This position is being reposted, previous applicants do not need to reapply.

Position Details


Position Number 00110003
Position Type EHRA Non-Faculty
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies
Department ID 242240 - Residence Life
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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