Relocation Program Coordinator

Updated: 12 days ago
Location: Washington, PENNSYLVANIA
Deadline: ;

Posting Details
I. DEPARTMENT INFORMATION


Job Description Summary:
Support high-volume department by performing administrative tasks. Provide auxiliary support by performing a range of tasks, including:
  • Reviewing the ticketing system and flagging priority tickets, escalating them as necessary
  • Emailing and calling customers to obtain details
  • Taking accurate notes while walking project sites or attending meetings
  • Collecting, organizing, and archiving data critical to project management
  • Working closely with the department team, including movers, crew leaders, and other stakeholders across the organization
  • Assisting in the field as needed, including but not limited to escorting moving teams, monitoring projects, accurately counting and photographing items, and previewing and assessing spaces
  • Exhibiting courteous, timely, and professional communication at all times
  • Performing other duties as assigned
Minimum Qualifications:
Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:
  • Ability to maintain high levels of communication with team members and stakeholder
  • Strong organizational skills and attention to detail
  • Excellent customer service skills
  • Ability to problem solve, learn new processes, and take ownership of tasks
  • Willingness to learn and proactively contribute to team
  • Reliability and ability to work independently with minimal supervision
  • Logistics experience or knowledge of the moving industry and/ or office relocation process is a plus
  • Bachelor’s degree in an appropriate area of specialization plus 1 years of relevant professional experience. Degree requirements may be substituted with an equivalent combination of education, training, and experience.


II. POSITION INFORMATION


Campus Location: Foggy Bottom, Washington, D.C.
College/School/Department: Safety and Security
Family
Sub-Family
Stream
Level
Full-Time/Part-Time:
Hours Per Week: 40
Work Schedule: Monday - Friday, 8:30 - 4:30 with flexibility to work occasional nights and/or weekends
Position Designation:
Telework: No
Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:
Position Type:
Posting Number: T000421
Job Open Date: 03/07/2024
Job Close Date:
Open Until Filled: Yes
Applicant Review Will Commence On:
Background Screening Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.



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