Relationship Manager

The healthcare industry is being revolutionized by artificial intelligence, novel business models, and a digital transformation. Stanford Medicine is in the perfect position, with our proximity to Silicon Valley, our deep ongoing relationships with companies in many sectors, as well as our world-leading physicians and faculty, to be a leader of this transition. Strong partnerships between Stanford and industry are critical to fuel the innovation cycle that drives change in health care going forward.

By joining the Stanford Medicine Industry Relations (IR) team you’re joining the front lines of an exciting revolution in health care.

We are looking for proactive, diplomatic, enablers to ensure success as we challenge the status quo and partner with industry in novel projects. If you like being challenged with creative solutions to problems that didn’t exist yesterday, if you want to leverage your education or work history in life sciences, if you thrive on anticipating needs and proactively solving problems, this may be the perfect role for you.

In this role you’ll be a primary liaison helping to foster and manage complex, high-value, and strategic partnerships between the School of Medicine and a wide variety of pharmaceutical and life science companies. You’ll earn the trust and build relationships with key innovation partners. You’ll facilitate meetings with Stanford and partner leadership and stakeholders, streamline and drive the contract process, define the objectives and key results, oversee the execution phase, and report back metrics and dashboards to key constituents. You’ll project manage large, complex projects across multiple internal Stanford departments and external partners.

This position represents the Stanford Medicine Strategy Office and interacts daily with external partner senior executives as well as a wide variety of internal constituents including physicians, faculty, and sr. staff.

Stanford University is seeking a Relationship Manager to manage the entire collection of projects undertaken by an organization or division in a manner that ensures their alignment with the university’s strategic objectives. Typically proposes new initiatives and champions the business and technical planning and conceptual efforts for major projects and initiatives. Provide limited technical contribution as needed to successfully complete projects.

Duties include:

• Perform the full range of project management cycle: initiating, planning, executing, monitoring and controlling, and closing. Independently lead and direct projects requiring high levels of functional integration and involving multiple disciplines to be managed.
• Direct development of an action plan, and estimate requirements for resources, including management, labor, materials, and time required to complete project.
• Facilitate discussions and negotiations to drive recommendation consensus.
• Create and help execute comprehensive change management strategy and communication plan relative to project/portfolio scope and stakeholders; orchestrate and lead change management methodologies underlying project success.
• May oversee other project staff.
• These elements typically delineate the project management involved at this level: charter origination, scope identification, shaping, and definition; # of disciplines. Stakeholders to manage is across-university impact, and city, county and major donor constituents; risk-manage, control, and report on risk associated with numerous projects and programs, affecting an entire School or business entity's project program and risk sharing and control is the project manager’s responsibility; project complexity involves some of the most complex, new technology to be utilized and facilitate decisions requiring consideration of wide influences to drive a decision; primary university relationship is at the deans, donors and executive committee level; typical cumulative budget/scope $600k to over $2 million.

* - Other duties may also be assigned

EDUCATION & EXPERIENCE (REQUIRED):

Bachelor's degree in a related field and ten years of progressively responsible, relevant project management experience performing duties similar to those listed above or a combination of education and experience.

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

• Demonstrated ability to organize work and to manage multiple projects.
• Exceptional and effective written and oral communication skills to address a wide variety of audiences.
• In-depth knowledge and understanding of university operations, administration, community, and mission.
• Ability to productively assemble, engage and lead cross-functional teams.
• Demonstrated project management ability to employ integration, scope time management, cost, quality, human resources, communications, risk and procurement components.
• Demonstrated resilience, diplomacy, influence, relationship building, and problem-solving skills in a variety of situations.
• Keen grasp of interpersonal and impact awareness.

CERTIFICATIONS & LICENSES:

Project Management Professional (PMP) certified completion of a Project Management Certificate program, or certification in process.

PHYSICAL REQUIREMENTS*:

• Frequently sit, perform desk based computer tasks, grasp lightly/fine manipulation and lift/carry/push/pull objects that weigh up to 10 pounds.
• Occasionally stand/walk, write by hand, twist/bend/stoop/squat and lift/carry/push/pull objects that weigh up to 20 pounds. 
• Rarely use a telephone, kneel, crawl, climb ladders, reach/work above shoulder, grasp forcefully.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:

• May be exposed to extreme hot and cold temperatures, be exposed to high voltage electricity, radiation or electromagnetic fields, lasers, noise > 80dB TWA, allergens/biohazards/chemicals /asbestos, or heavy metals or work on roofs at heights greater than 10 ft.
• Travel locally and cross-university.

The expected pay range for this position is $179,000 to $197,000 per annum. 

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.