Relationship Development Manager

22-Mar-2024

Harvard Medical School

64182BR

Position Description

Advance global healthcare and save lives through data. As Relationship Development Manager for the Medical AI Data For All (MAIDA) initiative at the Rajpurkar Lab in the Department of Biomedical Informatics at Harvard Medical School, you will play a pivotal role in expanding our international data-sharing coalition. By onboarding new partners and fostering ongoing relationships, you will enable more rigorous AI research to improve medical imaging interpretation worldwide. Your work assembling diverse medical datasets will help assess AI model reliability and determine optimal deployment strategies across diverse populations and clinical settings. This in turn empowers the Rajpurkar Lab’s mission to develop AI on par with top-tier clinicians. You will collaborate closely with our interdisciplinary team of clinicians, engineers, and researchers, making you an invaluable team member advancing state-of-the-art medical AI. Read more about the MAIDA initiative here: https://www.rajpurkarlab.hms.harvard.edu/maida .

Key Responsibilities:

• Recruit new health systems and hospitals to join the MAIDA initiative for medical imaging data sharing:
  • Conduct outreach to target hospitals and health systems, prioritizing those with diverse patient populations and imaging data.
  • Deliver presentations on the benefits of joining MAIDA and provide detailed information on data-sharing protocols.
  • Utilize existing relationships and contacts within the healthcare industry to identify promising potential partners.
• Conduct training sessions to ensure partners follow protocols for ethical data collection and sharing:
  • Develop educational materials and deliver comprehensive virtual and/or in-person training sessions for new partners.
  • Training will cover topics such as proper de-identification techniques, gaining patient consent, implementing safeguards for protected health information, and securely transferring data.
  • Follow up with partners to address questions and provide ongoing guidance.
• Foster ongoing relationships with partner sites and negotiate contract renewals:
  • Maintain regular communication with partner sites via calls and emails as needed.
  • Provide continuous support to address any challenges partners encounter.
  • Discuss renewal timelines in advance and negotiate contract terms favorable to both parties.
  • Aim for high partner retention rates by ensuring their ongoing needs are met and value demonstrated.
• Serve as the main point of contact for new partner institutions throughout the onboarding process
• Educate potential partners about the goals and data-sharing protocols of the MAIDA initiative
• Advise partners in securing necessary approvals (e.g. IRB, legal/contract reviews) to share imaging data
• Provide guidelines and tools to streamline the data collection and de-identification process
• Perform quality checks on received datasets to validate completeness and proper de-identification
• Maintain regular communication with partners to address any questions or unique challenges
• Track partnership growth metrics and report on progress to the Rajpurkar Lab leadership team

Basic Qualifications

• Bachelor's degree or equivalent experience
• Minimum of 5 years of experience in partnership management, business development, or relationship management

Additional Qualifications and Skills

• Excellent verbal and written communication skills
• Ability to quickly learn and explain complex information
• Strong relationship building and partner management abilities
• Detail-oriented with outstanding organizational skills
• Passion for advancing healthcare through responsible data sharing
• Existing relationships with medical imaging departments, hospitals, research institutions
• Experience with coordinating institutional review board (IRB) or ethics approvals
• Familiarity with ethical and regulatory considerations for sharing medical data
• Background in medical imaging technology and standards
• Ability to work independently and as part of an interdisciplinary team

Additional Information

This is a one-year term position from the date of hire, with the possibility of extension, contingent upon work performance and continued funding to support the position.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

The Harvard Medical School is not able to provide visa sponsorship for this position.

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Work Format Details

This position is based in Boston and some in-person on-campus work will be required, and flexible/remote work is an option. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

General Administration

Department Office Location

USA - MA - Boston

Job Code

358057 Admin Pro/Indiv Contrib

Work Format

Hybrid (partially on-site, partially remote)

Department

Biomedical Informatics

Union

00 - Non Union, Exempt or Temporary

Pre-Employment Screening

Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values

https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement 

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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