Registered Medical Assistant II - Gastrointestinal Center

Updated: 2 months ago
Location: La Center, WASHINGTON
Job Type: FullTime

Scheduled Hours

Position Summary
Position functions as a Medical Assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office.

Job Description

Primary Duties & Responsibilities

Patient Care Duties

  • Interacts directly with patients in clinic setting and completes clinical tasks, which may include obtaining vital signs, completion of EKGs, phlebotomy, and verification of medications.
  • Prepares for office hours by doing tasks, such as obtaining charts, scheduling tests, and preparing exam rooms.
  • Assists with examinations, procedures, and lab tests.
  • May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
  • May administer medications under the order of physicians or nurse practitioner (this includes vaccines and IM and subcutaneous injections).

Communication and Documentation

  • Directs patient flow, assists with special procedures/treatments, and completes requisitions.
  • Routes phone messages, patient questions, and telephone communications to appropriate personnel.
  • Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results, scheduling appointments, assisting with return calls; scheduling surgeries, diagnostic procedures, and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
  • Completes necessary paperwork and documentation in a timely manner.
  • Answers basic questions from patient/family regarding treatments, diagnosis, and procedures.
  • If order entry in the electronic medical record is part of the job function, completes requisitions/orders per Washington University guidelines.

Equipment and Supplies

  • Monitors supply inventory, ensuring adequate supplies, equipment, or garments are available and that they comply with regulations.
  • Cleans and stocks exam rooms and sterilizes instruments.

Other Functions

  • Maintains required HIPAA compliance, skills/competencies and participates in in-services, staff programs, continuing education, and cross-training programs according to established standards and Washington University policies.
  • Complies with OSHA, state and federal regulatory sources/standards.
  • Participates in quality improvement activities to ensure appropriate clinical outcomes.
  • Performs other duties as assigned.

Working Conditions

  • Exposure to blood-borne pathogens.
  • Requires protective devices.
  • Direct patient care setting.
  • Typically bending, crouching, stooping.
  • Occasional lifting (25 lbs. or less).

Preferred Qualifications

  • Graduate of an accredited Medical Assistant program is highly preferred.
  • Two or more years of Medical Assistant experience is highly preferred.
  • Interactive communication skills with ability to work with physicians, patients, families, significant others, and support staff.
  • Strong interpersonal, organizational, and telephone skills, working knowledge of anatomy and physiology, fundamentals of medical terminology, and experience/knowledge working with electronic medical records.

Required Qualifications

  • High school diploma or equivalent high school certification.
  • Registered or Certified Medical Assistant with six months of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers). Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources. Substitutions include:
    • Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience.
    • Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager).
  • Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).


Salary Range
$16.66 - $24.17 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.


If you are unable to use our online application system and would like an accommodation, please email  or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at to view a summary of benefits.

EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Applicant Instructions
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