REDCap Database Administration Manager

The University of Maryland, Baltimore (UMB) Institute for Clinical & Translational Research (ICTR) is seeking a REDCap Database Administration Manager to coordinate with campus IT and support the transition to a consolidated and centrally managed REDCap environment. In addition, the role will manage the REDCap team during the transition and improve and greatly expand the support infrastructure (REDCap Administrator(s), support personnel, training program for users, etc.) to support the robust and growing research community at UMB and UMCP. Remote and/or Hybrid work options may be considered.  

We are looking for a team player with strong enterprise software skills and an interest in contributing to human health in an academic environment. Must have excellent communications skills, be willing to understand ICTR processes, and contribute ideas and solutions to a high-performing, motivated informatics team.

Benefits: Exempt Regular 

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job). 

Primary Duties:

• Manage the designing of database systems and programs which include access methods, access time, file structures, device allocation, validation checks, statistical methods, and security.
  
• Implement and enforce appropriate data integrity and security mechanisms.
  
• Manage REDCap server updates.
  
• Manage Consolidation of REDCap servers.
  
• Develop and review policy, procedure, and security documents.
  
• Provide end user support of REDCap including user accounts, approving draft changes, pre-production reviews, responding to user questions, and communicating best practices.
  
• Provide end user training for use of the application and develop REDCap training materials.
  
• Develop and implement plan for REDCap Administrator team growth. Supervise, evaluate, and manage Database Administrators. Provide technical assistance and guidance to IT Staff on database management and application performance tuning and efficiencies.
  
• Develop and implement self-service support resources for UMB REDCap users.
  
• Participate and represent the University of Maryland Baltimore REDCap Consortium.
  
• Work with UMB ICTR leadership in developing long-term vision for UMB REDCap.
  
• Perform other duties as assigned.

Education: Bachelor’s degree in Information Technology, Computer Science, Systems Administration, Computer Engineering, or a related field.

Experience: Five (5) years of experience in development, implementation, and maintenance of ERP database systems across multiple platforms.

Preferred Experience: Experience in REDCap administration and/or clinical research data management preferred. Familiarity with health care research, HIPAA, and other health data regulations preferred.

Supervisory Experience: One (1) year of direct supervision or responsible for training, work coordination, and monitoring work of others.

Certification/Licensure: N/A.

Other: N/A.

Knowledge, Skills, Abilities:

Thorough knowledge of position requirements. Thorough knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to support a mission and strategic vision. Instructional, training, and teambuilding skills to strengthen and cultivate relationships. Skill in consultation and change management. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

Hiring Range: $113,000 - $141,000 (Commensurate with education and experience) 

UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at [email protected] .  

If you anticipate needing a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact [email protected] . Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.