Position Details
Position Information
UNT System Overview | Welcome to the University of North Texas System . UNT System includes the University of North Texas in Denton , the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000+ students across our system and awarding nearly 12,000 degrees each year. |
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Posting Title | Recruitment/Admissions Assoc |
Department | DAL-Admissions-UG-521200 |
Job Location | Dallas |
Full Time/Part Time | |
Retirement Eligibility | TRS Eligible |
Additional Retirement Information | For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php . |
Salary Information | 42,000.00 |
Department Summary | The University Of North Texas at Dallas – the first four-year public institution of higher education in the city – seeks an individual who will help shape the character of a 21st century, teaching-focused university. Candidates should be able to express enthusiastic support for the mission of the university to transform the lives of students, families and communities by providing high-quality, student-focused education in preparation for tomorrow’s careers, and its vision to create the place of choice where students are inspired to learn, faculty are inspired to teach and the community is inspired to support. For more information about the university, go to: http://untdallas.edu/ |
Position Overview | The University of North Texas at Dallas invites applications for the position o of Recruitment/Admissions Counselor (In-House). This position contributes to increasing the population of college-ready admitted and enrolled undergraduate students by: acting as the primary in-house on-campus admission counselor, developing relationships with parents and prospective students via presentations and individual conversations during the campus visit and other on-campus recruitment events, developing a data-driven recruitment plan, coordinating campus tours and presentations, and maintaining an aggressive communication campaign with prospective students and families. |
Additional Posting Details
Minimum Qualifications | Bachelor’s Degree in a related field and one year of college readiness, student services, student affairs, counseling, advising, or related experience; or any equivalent combination of experience, education, and training |
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Knowledge, Skills and Abilities |
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Preferred Qualifications | • Master’s Degree • Familiarity with the UNT Dallas campus, its historical landmarks, and points of interest and location of both academic and non-academic offices. • Strong sales background and people skills preferred, background in customer service, sales, marketing, and higher education is beneficial. • Experience utilizing innovative technology such as a CRM solution is preferred. • Familiarity with database systems such as Ellucian Banner, PeopleSoft or some other type of student information database product utilized by institutions of higher learning is preferred. • Previous public speaking and presentation experience • Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and video conferencing platforms. • Experience utilizing Perceptive Content imaging software. • Experience with communication campaigns (social media, texting and direct mail among others). • Bilingual in English and Spanish. • Communication skills and sensitivity to issues related to the retention and recruitment of a diverse student body. |
Required License / Registration / Certification | |
Work Schedule | M-F with some evenings and weekends as necessary |
Driving University Vehicle | No |
Security Sensitive | This is a security sensitive position. |
EEO Statement | The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices. |
Classification Title | Recruitment/Admissions Assoc |
Physical Requirements | Carrying, Climbing, Driving, Lifting up to 10 pounds, Pulling , Pushing, Reaching, Sitting, Squatting, Stooping, Bending, Standing, Twisting, Walking, Writing, Grasp, Talk or Hear, Ability to communicate |
Job Duties
o | Acts as the primary in-house on-campus Admissions Counselor providing campus tours and presentations, hosting individual meetings and coordinating consistent follow-up (phone calls and all other types of correspondence) with prospective students and their families in order to move students through the various stages of enrollment – from inquiry, to applicant, to admitted student. |
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o | Provides general knowledge about admissions, Texas Success Initiative (TSI), financial aid, scholarships, support services, advising/registration, housing and orientation. Provides pre-advising for prospective undergraduate students utilizing unofficial transcript evaluations and/or online transfer credit evaluation technology. |
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o | Contributes to successful execution of on-campus and off-campus events related to recruitment, admissions and enrollment such as campus tours, preview days, open house events, information sessions, group visits and tours, Admitted Student events, and New Student Orientations. |
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o | Develop and implement a communication plan involving all constituents central to recruiting students to the University including academic advising, student solutions, financial aid, and other key departments. Communicate effectively and efficiently with prospective students, families and collegeadvisors via in person, phone, email, text messaging, live chat, printed media, CRM, and other virtual media platforms. Serves as lead in managing the Undergraduate Admissions social media outlets. |
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o | Performs data entry via the university’s CRM and other databases relevant to student records for accurate record-keeping of all recruitment activity to ensure department goals are met and compliance with records management, privacy, and office procedures. |
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o | Represent the Office of Undergraduate Admissions to prospective students, community college advisors, high school counselors, and University alumni in a public speaking capacity. |
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o | Executes exceptional customer service through consistent follow-up with prospective students and their families, current and existing school partners to provide student enrollment support and troubleshoot enrollment barriers. Work directly with applicants to resolve issues which may arise during the application and admission process such as complaints and appeals of admissions denials. Ensures inbound inquiries/request for information, calls, voice mails, and emails are addressed for appropriate follow-up within 48-72 hours. |
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o | Tracks, analyzes and reports statistical data to measure effectiveness and impact of recruitment activities based on key performance metrics. |
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o | Contributes to the overall success of the Student Affairs & Enrollment Management Division and the University by performing all other duties and responsibilities as assigned. |
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Posting Detail Information
Posting Number | S6112P |
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Position End Date (if temporary) | |
Special Instructions to Applicants | |
Quicklink for Posting | https://jobs.untsystem.edu/postings/70760 |
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