Receptionist

North Carolina State University, United States

Updated: 2 months ago
Location: Raleigh, NORTH CAROLINA
Deadline: ;

Posting Details
Job Posting Information


Posting Number PG193852SP
Internal Recruitment No
Working Title Receptionist
Anticipated Hiring Range $36,000 - $39,000
Work Schedule Monday - Friday, 8:00AM - 5:00PM, occasional overtime may be required during peak periods
Job Location Raleigh, NC
Department Campus Enterprises
About the Department
NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. NC State embodies a culture that values collaboration, creativity, innovation, and teamwork. We provide a team-oriented culture, work/life balance, and work that makes a difference in our community, the state, and beyond. We also offer great benefits for SHRA/EHRA permanent positions working more than 30 hours a week, including healthcare, vacation, holiday and sick leave, retirement and more. You can even join the NC State Wellness and Recreation Center and receive discounted meals on campus.
Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value, and enrichment of the student experience in support of academic success.
Procurement and Business Services provides assistance involving the purchasing activities of the University, including all purchasing functions in the financial system, plus training and system issues. The department also reviews and approves most contractual issues.
For more information about why you should consider working for NC State, visit our website at https://campusenterprises.ncsu.edu/dept/hr/opportunities/permanent-opportunities/
Essential Job Duties
This position provides administrative support for Campus Enterprises and Procurement and Business Services Office. 
This position is the first contact for internal and external visitors; respond to phone and in-person inquiries and have a friendly and easy-going demeanor while also being proactive and professional.
Primary responsibilities may include but not limited to, customer service, hospitality, maintain and order office supplies, distribute and process incoming/outgoing, and intercampus mail, answer phones, and assist in special events and special projects. 
This position is also responsible for filing, sorting, data input, and requests for finance and business management. Assist with facility operations planning repairs, customer requests, and minor record keeping. Assist with human resources requests and backup administration services. 
This position will work with the Procurement and Business Services Office distributing P-cards with attention to security issues.
Other Responsibilities
  • Model the Division’s mission and values, and foster a positive, cohesive workplace and congeniality among co-workers.
  • Understand the goals and culture of the organization, and understand how employees’ work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
  • Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
  • Perform other duties as assigned to ensure the Division of Campus Enterprises and the Procurement and Business Services Office business needs are met.

Qualifications


Minimum Experience/Education
High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Other Required Qualifications
  • Strong written and verbal communication skills to effectively communicate with customers, peers and supervisors; and professionally communicate with multiple levels of employees within the University.
  • Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations, to team and customers.
  • Must have demonstrated ability to understand and resolve minor problems.
  • Must have the ability to work under pressure with heavy work loads prior to semester openings and during season peaks.
  • Able to multitask.
  • High level of attention to detail and provide accuracy.
  • Proficiency with computers, especially email, word processing and spreadsheet (Google or Microsoft)
  • Excellent organizational skills.
  • Requires bending, twisting, pulling and pushing.
  • Must be able to lift 30 pounds above head and up to 60 pounds on rare occasions, with or without reasonable accommodation.
Preferred Qualifications
Previous experience in customer service.
Required License or Certification
N/A
Valid NC Driver's License required No
Commercial Driver's License Required? No

Recruitment Dates and Special Instructions


Job Open Date 02/20/2024
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 02/27/2024
Notice to Applicants
Include ALL relevant work history with start and end dates. Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase “see resume.”
Special Instructions
Please include a resume and cover letter as part of your application.

Position Details


Position Number 00108769
Position Type SHRA
Position Classification Band Title Administrative Support Associate
Position Classification Band Level Journey
Position Classification Salary Range $31,200 - $50,656
Salary Grade Equivalency GN04
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Time Limited Position No
Time-Limited Appointment Length (if applicable)
Department Id 470101 - Campus Enterprises
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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