Radio Dispatcher

The Radio Dispatcher is responsible for receiving, processing, and prioritizing emergency and non-emergency calls for the Department of Public Safety at the BGSU campus. Operates and monitors BGSU police radio, Bowling Green City Police radio, county and state police agency radios, BGSU non-police employee radios, as well as other types of police communications equipment.  Reports to a Dispatch and Records Supervisor.

• Receive, analyze, prioritize and transmit emergency and non-emergency communications by radio, telephone, or computer in order to coordinate emergency and non-emergency response for Bowling Green State University and other public safety forces; dispatches police, fire and/or emergency medical services by radio and computer.
• Monitors other police agencies’ radio traffic to determine any activities involving the Bowling Green campus.  Relays any pertinent information to shift supervisor or officer in charge.
• To address alarm incidents, monitors alarm systems on campus as well as functions as an answering point for third party alarm companies for assets on campus.  Notifies appropriate personnel.
• Logs officers on and off patrol and officers’ activities throughout each shift. Enters complaints, incidents, and services rendered. 
• Responsible for monitoring multiple computer systems to include alarms, LEADS, phones, radio, and in-house resources. Distributes, tracks, and processes various departmental equipment and resources. 
• Assists Parking Services with the verification of registrations and monitors Parking radio traffic.
• Operates as dispatcher for Emergency Communications Center when necessary.
• Responsible for reviewing email and other available informational resources in the dispatch area to keep abreast of current policies and procedures.

Minimum Qualifications  

• High School Diploma or GED required
• Must be certified through State Highway Patrol to operate Law Enforcement Automated Data Systems (LEADS) terminal within one year from date of hire

• Previous dispatch experience 

Essential Competencies

• Knowledge of basic mathematical skills
• Knowledge of basic reading skills
• Ability to carry out verbal and/or written instructions
• Ability to effectively communicate, verbally and written
• Detailed oriented and highly accurate
• Ability to work in changing environment
• Ability to work effectively in a team environment
• Ability to interact effectively with students, faculty and/or staff or the public and represent BGSU appropriately
• Ability to coordinate or lead others in accomplishing work activities
• Knowledge of computer skills, such as MS Office, presentations, spreadsheets and/or database entry/query
• Ability to operate computers and peripheral equipment such as printers
• Ability to draft office correspondence
• Ability to multitask in a controlled, effective manner while working under stress
• Ability to interpret and analyze information 

Union Contract - Pay - $22.10 - $26.29 per hour.
 (Please Note:  This is a collective bargaining unit position.)

*Successful candidates will receive a onetime $2,000 bonus upon successful completion of their probationary period.

*Radio dispatcher experience and training will be considered after the successful competition of the Communication Training Program which may increase the hourly wage up to $26.29.

Deadline to apply:  The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by April 8, 2024.  

Bowling Green State University is an Affirmative Action/Equal Opportunity Educator and Employer . We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421 or email [email protected] .