Public Safety Dispatcher

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

All About You

Job Summary

Under direct supervision, is responsible to receive calls for and dispatch security services; operates base radios; answers telephones; monitors alarm systems and closed circuit TV screens; relays radio/telephone communications; monitors record systems of the department. This position is for second shift: hours are 3:00 PM to 11:00 PM.

Job Duties

• Receives requests for public safety assistance which may require police, fire or medical assistance; provides dispatching and related services for all field units.

• Operates the base station radio and dispatches officers and other University service units to assignments; relays messages by radio or telephone to and from officers, other service units of the University and agencies outside of the University.

• Prepares and maintains the communications log which includes telephone service requests and other notifications for services; processes confidential materials/crime reports.

• Monitors alarm systems and closed circuit TV screens, maintains the record systems of the department; maintains and issues equipment used by field personnel.

• Types, files input and retrieves data on personal computers; aides and directs visitors to appropriate locations; prepares information research for monthly reports on overall departmental activity.

• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Satisfactorily completion of an annual in-service training program

• Ability to demonstrate physical and psychological fitness

• Ability to work one of three permanent shifts to meet University and/or department needs

• Ability to work overtime as required

• Ability to speak clearly and distinctly

• Ability to react calmly during emergency situations in order to relay information to appropriate personnel

• Ability to extract data from conversation and documents

• Verbal and written communication skills

• Interpersonal/human relations skills

Minimum Qualifications

High School diploma or equivalent; supplemented with one (1) year of experience in a position requiring the use of interpersonal/communication skills and high interaction with the public. Must be able to type accurately; requires passing drug screening upon hire and throughout employment.

Function

Public Safety - Other

Scheduled Weekly Hours:

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans). If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.