Posting Details
Posting Details
Position Title | Public Safety Dispatcher III Shift 3 |
---|---|
Job Category | Staff |
Office/Department | Public Safety |
Work Environment | |
Location | Evergreen Main Campus |
Staff Job Type | Full-time |
If Temporary or Visiting, Estimated End Date: | |
Position Summary and Duties | The Public Safety Dispatcher III performs and supports the functions of communications operator, desk security, access system control, data entry, and monitoring the CCTV and all alarm systems. In a courteous tone with clear articulation answer telephone calls, dispatch and receive radio calls. Immediately dispatch officers to fire or burglar alarms, providing all pertinent information relevant to the alarms. Monitor the access control system and sign keys in and out to other employees, vendors and students as required. Monitor and maintain various logs. Accurately input complaint or police report information into the records management system. Essential Functionsl: Use a computer-aided dispatch system, receive emergency calls from the public requesting police, fire, medical, or other emergency services. Determine the nature and location of the emergency; determine priorities, and dispatch campus police, local police, fire, ambulance, or other emergency units as necessary and in accordance with established procedures. Monitor direct emergency alarms, answer non-emergency calls for assistance. Enter, update and retrieve information from a variety of computer systems. Receive requests for information regarding vehicle registration, student schedule records, and previous reports and provide pertinent data. Monitor several complex radio frequencies including campus police, transportation, facilities, event services, and others. Operate a variety of communications equipment, including radio consoles, telephones, and computer systems. Monitor local police radio for activity in the northern Baltimore area. Knowledge, Skills, and Abilities: Strong interpersonal and communication skills, a pleasant disposition and an ability to communicate with diplomacy and tact in sensitive situations. Ability to maintain confidential information. Ability to handle multiple simultaneous responsibilities. Experience in data entry and retrieval. Work involves much personal contact with others inside and/or outside the University for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Ability maintain confidentiality required. |
Required Qualifications | Professional: A. High school diploma or GED B. Good driving skills; current and valid driver’s license, Class C or higher; C. Ability to obtain CPR, AED & First Aid certification within first year of employment. Personal: A. Must pass physical exam and drug test. B. Ability to write and articulate information accurately and in a timely manner during stressful situations. C. Demonstrated ability to be on time for scheduled work. D. This is an essential position requiring an employee to report for work during emergencies. |
Preferred Qualifications | Bachelor’s Degree. Three to five years of experience dispatching at a higher education institution highly preferred. |
Job Posting Date | 08/11/2022 |
Priority Application Deadline Date | |
Job Close Date | |
Anticipated Start Date | |
University Description | Loyola University Maryland is a Jesuit, Catholic university committed to the educational and spiritual traditions of the Society of Jesus and to the ideals of liberal education and the development of the whole person. Accordingly, Loyola inspires students to learn, lead, and serve in a diverse and changing world. Loyola’s beautiful, historic Evergreen campus is located in Baltimore, and its graduate centers are in Timonium and Columbia. Loyola enrolls 4,000 undergraduate and 2,000 graduate students across the Sellinger School of Business and Management, the School of Education, and Loyola College of Arts and Sciences. Founded in 1852, Loyola is one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. |
Diversity Statement | Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values. |
Special Instructions to Applicants | Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Loyola University Maryland requires that all faculty, staff, and administrators receive COVID-19 vaccination and booster unless exempted for medical or religious reasons in accordance with University policy. |
Quicklink for Posting | https://careers.loyola.edu/postings/6300 |
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