PROS Administrative Student Assistant (Summer)

Psychological Resources for OU Student-Athletes (PROS) is the embedded mental health and performance psychology department within the OU Athletic Department. PROS seeks an enthusiastic, personable, and inclusive front desk administrative assistant to support the everyday functioning of the PROS department through excellent client service, administrative diligence, and high-quality initiative and follow through.

Essential Duties:

• Ability to work well with a diverse group of staff, coaches, and clients, particularly the diverse identities represented within the OU student-athlete population
• Ability to communicate well and build rapport quickly with student-athletes, coaches, administrators, and other staff who interact with the PROS department
• Answer PROS phones and emails; respond to messages on Teamworks
• Coordinate the weekly schedule of PROS consulting psychiatrist, including sending appointment reminders, communication with Athletic Medicine team and PROS staff members, and the consulting psychiatrist
• Schedule walk-in clients for counseling appointments, as well as being responsive to walk-in crisis/emergency situations
• Schedule ADHD/Learning Disorder testing appointments and assist in management of PROS Testing Waitlist
• Assist ADHD/Learning Disorder testing clients with initial paperwork, including explaining the paperwork and reviewing paperwork upon completion
• Ensure that ADHD/Learning Disorder files are prepared for weekly testing appointments
• Give intake paperwork for all first-time appointments
• Pick up weekly mail for PROS office
• Maintain timely and accurate scheduling in the PROS electronic medical record
• Help PROS staff with other assigned administrative duties/projects
• Participate in weekly PROS Group Supervision staff meeting, which is scheduled for Thursdays from 10am-12pm
• Attend relevant department, campus, and mental health-related trainings that are attended by the entire PROS staff
• Maintain clean and organized front desk space
  

Required Attachments:

• Resume (no self-identifying photos on resume)
• Class Schedule

Required Education: Must be currently enrolled in a combination of two terms as a student at the University of Oklahoma. Hiring contingent upon verification of current student status.

• Must attach Spring, Summer, and/or Fall 2024 class schedule.

Skills:

• Communicate and interact effectively, respectfully and appropriately
• Handle multiple tasks in a high-stress environment

Advertised Physical Requirements:

• Standard office environment

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.