Project Coordinator IT - WUIT

Details

Posted: 31-Mar-24

Location: Clayton, Missouri

Type: Full-time

Salary: Open

Categories:

Information Technology
Staff/Administrative

Internal Number: JR80747

Scheduled Hours
40

Position Summary
Provide project management, facilitation and coordination for a variety of activities in support of IT project, program and portfolio management. Serves as a liaison to other departments.

Job Description

Primary Duties & Responsibilities

• Project coordination to include consulting from initial request to job completion.
• Understand and document business requirements and existing processes as they relate to technology solutions.
• Use technical project management methodologies and tools, resource management practices and change management techniques to ensure projects adhere to high quality standards.
• Assist in developing project plans and schedules.
• Generate reports regarding project status and facilitates communication efforts.
• Complies and maintains project documentation and issues log.
• Coordinates implementation activities across a broad range of functions and departments.
• Assist in monitoring project schedules and taking corrective action and resolves issues to stay on schedule.
• Schedule and coordinate requests for IT services across the university from a variety of systems to include faculty/classrooms, administrative, student and outside group requests.
• Process and verify billing l support/services across the university via a variety of systems.
• Jira/Planview administrative tasks related to projects.
• Facilitate project/scrum meetings.
• Perform other duties as assigned.

Preferred Qualifications

• Experience in a higher education.
• Experience in working with development, test, staging and production environments.
• Demonstrate knowledge and/or experience with Service Now, Planview, Archibus, MS Office Suite and Visio.
• Strong project management skills, communication, issue/risk escalation, meeting facilitation, cross-functional connectivity and overall university etiquette.
• Strong communication skills, both verbal and written in conjunction with the ability to interact with various levels of management and all levels of resources throughout the company professionally.
• Excellent meeting facilitation and organizational skills.
• Ability to manage many multiple activities and assignments, prioritization skills as well as the ability to escalate appropriately.
• Demonstrated ability to provide excellent customer service from first contact and beyond.
• Ability to work with minimal supervision with a high degree of accuracy.
• Ability to learn quickly and adapt to new circumstances.
• Good organizational skills.
• Excellent verbal and written communication skills.
• Flexible and willing to work extended hours as necessary.
• Ability to adjust scheduled time.

Required Qualifications

Bachelor's plus two years of related work experience or equivalent combination of education and experience.

Grade
G10-H

Salary Range
Base pay is commensurate with experience.

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ .

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected]  or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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About Washington University in St. Louis
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.
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