PROJECT CONSULTANT

Department: IT - Customer Service

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Provide consultation to Hospitals senior leadership and all levels of functional management on all aspects of project management including: process mapping and redesign, process improvement, data collection, measurement, policies, practices and training. No patient care assignment.

Detailed responsibilities:
* PLANNING - Provide definition and oversight for strategic initiatives with a focus on process improvement and implementation of the enterprise strategic plan
* PLANNING - Facilitate the business planning process to validate strategic goals, identify and scope large scale initiatives and manage dependencies between multiple projects
* PLANNING - Consider, review and develop potential strategic initiatives using process improvement protocols to make recommendations on the feasibility, viability and implementation risk of strategic initiatives
* PROJECT MANAGEMENT - Act as owner for assigned initiatives and create an environment for project completion and success
* PROJECT MANAGEMENT - Provide project management support to multiple large scale projects
* PROJECT MANAGEMENT - Consult with supervisor, team members, clinical and business managers and senior management to address causes of project issues including: providing guidance for problem resolution, process improvement, project team issues, resource requirements, project risk assessment and mitigation and removal of barriers to successful project completion
* ANALYSIS - Manipulate and derive meaning from data and apply data-driven analysis to create solutions to operational challenges
* PROJECT MANAGEMENT - Track large scale projects against major milestones and adjust project progress as needed
* PROJECT MANAGEMENT - Assemble project teams, document and track progress. Provide guidance on project progress and completion
* PROJECT MANAGEMENT - Communicate with and influence internal and external stakeholders on key project objectives to develop buy-in and realize benefits
* PROJECT MANAGEMENT - Identify and develop contingency plans to mitigate and address risks
* PROJECTS - Provide consultation to IT Customer Service department leadership on all aspects of project management including: process mapping and redesign, process improvement, data collection, measurement, policies, practices and training

Education:
Essential:
* Bachelor's Degree
Nonessential:
* Master's Degree
* Certification
Education specialization:
Essential:
* Related Discipline
Nonessential:
* Related Discipline
* Project Management

Experience:
Essential:
3 years directly related experience Lead teams/individuals executing and managing change, Process Improvement, Management of multiple and changing priorities, Achievement of goals and objectives in a productive work environment Project management principles and tools (PDSA, Six SIGMA, DMAIC, etc)

Nonessential:
Project management, executive presentations, data analysis, insight development, change management, facilitation, problem solving and coaching VISIO, Microsoft Office Suite and Microsoft Project Oral and written communication

Credentials:
Essential:
* Not Applicable/Not Required

Physical Conditions:
Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working conditions:
Essential:
* No or min hazard, physical risk, office environment