Programmer Analyst I (IT Support)

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  JOB DUTIES
  

Venice Family Clinic is a leader in providing comprehensive, high-quality primary health care to people in need with compassion, dignity and respect. In November 2021, Venice Family Clinic merged with South Bay Family Health Care, uniting more than a century of experience helping patients regardless of their income, insurance or immigration status. The organization now has more than 500 staff who serve 45,000 people from the Santa Monica Mountains through the South Bay. We have 17 locations plus two mobile clinics and an expansive street medicine program for people experiencing homelessness. Read more about us at venicefamilyclinic.org. Come join our Information Technology team as a Programmer Analyst I. In this position you’ll receive guidance from the Helpdesk Supervisor and will provide various levels of computer support to our Venice Family Clinic, including but not limited to: * Managing and responding to the IT support needs of a clinical site. * Receiving orders, installing and configuring new computer hardware, software, and accessories. * Installing, configure and maintaining workstation to facilitate network services and providing staff access to servers. * Troubleshooting and repairing damaged or crashed systems/accessories. * Configuring and setup of Cisco phones. * Provide user training and assist with training room setup. * Maintain, track and update an accurate inventory of computer equipment and software licenses, and conduct an annual physical inventory count. Diversity, Equity, and Inclusion are core values of the Venice Family Clinic. We believe the professional and clinical environments are enhanced when diverse groups of people with diverse ideas come together. Salary range: $22.94 – $36.54 Hourly

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  JOB QUALIFICATIONS
  

REQUIRED: * Skill and experience in trouble-shooting computer hardware/software problems, and network connectivity problems. * Effective verbal and written communication skills. * Working knowledge of Windows 2000/XP/7, Microsoft Office 2000/2003/2010, and various computer utilities, business, and clinical software, and Sophos Anti-Virus. * Strong interpersonal skills and the ability to work effectively with individuals of diverse backgrounds. * Ability to work with minimal supervision and prioritize effectively. * Ability to move up to 50 pounds. * Ability and willingness to travel to our different sites within Los Angeles County and work flexible hours when needed. Preferred: working knowledge of Windows 2000/2003/2008 Server, network topologies, local area network (LAN), wide area network (WAN), and Nextgen EHR/EPM.