Program Specialist

Updated: 5 months ago
Location: Chapel Hill, NORTH CAROLINA


Posted: 16-May-23

Location: Chapel Hill, North Carolina

Salary: Open

Internal Number: 256913

Vacancy ID: P017449

Position Summary/Description:

The Division of General Pediatrics and Adolescent Medicine provides primary and general care to children and adolescents at the North Carolina Children's Hospital and conducts research and education on related topics. 
The Transition Care Management Program within the division is a program designed to improve family-reported care quality for children with medical complexity, reduce subsequent acute-care use, facilitate connection between specialty care and community-based primary care, and expand the scope and enhance the spread and sustainment of complex care both at UNC and around the state. 
This position will provide day-to-day operational leadership for Transitional Care Management Program activities, oversee the collection and analysis of relevant data, and help to develop products of scholarship (presentations, manuscripts, grant proposals) related to this work.
This position will support and lead the program to achieve the stated goals and to collaborate with other services and clinicians both inside and outside of the hospital. This work will need to be conducted independently, therefore, the Program Specialist must be comfortable navigating moderately complex healthcare delivery systems. 
This position will organize, manage program data, supervise implementation of activities by others, and change processes based on standard improvement science principles. The Program Specialist will be responsible for collecting and analyzing information needed for the program and the program database. In addition to supporting related quality improvement, programmatic, and research activities involving the complex care program. 
Organizing and directing transitional care management work of the UNC Children's Complex Care Program will be a primary responsibility, this individual or others in the program will meet the family as patients are preparing to leave the hospital and communicate the Transitional Care Management program contact information, complete screening forms for medical complexity, and communicate with clinical team members in Complex Care about transition care plans for the child and family. Furthermore, this position will help ensure that nurse follow-up calls are scheduled and take place for discharged patients and will help manage others who are performing these activities, all the while independently managing the multifaceted program within the established guidelines, ensuring accountability.
The University Program Specialist will work closely with the Complex Care Program Medical Director to coordinate related activities, including IRB applications, recruitment and data collection procedures, grant applications, and assist with the preparation of scholarly projects such as presentations and manuscripts.
Additionally, this position will work closely with the grant manager within the department, to evaluate and manage business operations and the financial status of the program; analyze data and present it to funders and other hospital programs with shared goals; engage all involved team members in outpatient and inpatient general pediatrics teams, contribute to Complex Care Team biweekly meetings, and creatively improve the program methods as needed to achieve goals. 
The project and this position are funded by a grant from the Innovation Health Foundation. This is a time-limited position for 2 years due to the nature of grant funding.

Education and Experience:

Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

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About The University of North Carolina at Chapel Hill
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.
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