PROGRAM SPECIALIST

Updated: 5 days ago
Location: Durham, NORTH CAROLINA

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us


 

JOB LOCATION

Duke South Clinics - 40 Duke Medicine Circle

JOB SUMMARY

We are seeking a Program Specialist to plan, coordinate and administer activities within assigned program areas; develop, coordinate and advise on policy related to assigned major programs.

JOB DUTIES AND RESPONSIBILITIES

  • Serve as primary contact for attorneys and paralegals securing med/legal services from the team of pathologists, independently determining eligibility for services/program through detailed intake process.
  • Works with legal teams from initial inquiry and intake to ongoing oversight of caseload, case progress, court/legal system requirements and adherence, and billing services until cases are settled.

  • Case creation and maintenance- obtain medical records, patient histories, exposure summaries, product information, causation reports; order materials; create/manage case databases; set daily schedules for pathologists’ review of cases; transcribe cases to Maestro; maintain case information in appropriate review queues based on court deadlines for completion; ensure cases are prepared timely per court deadlines; review legal documents and judge’s orders, interpret directives and ensure any legal stipulations are adhered to.
  • Maintain chain of custody of all medical materials; schedule depositions and all trial testimony; gather all reliance materials for court dates; research and record all case data. Coordinate consultation requests and court appearances where pathologist is needed as SME. Coordinate medical conferences.
  • Ensure all DHIP required Umbrella and Addendum Agreements are completed for each attorney securing services from Duke pathologists.
  • Oversight of financial invoicing, billing, collections/receivables using Med/Legal Billing System for services rendered (medical reviews, expert witness testimony and consults, etc).

JOB ELIGIBILITY REQUIREMENTS

  • Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program with one year of experience in program administration or event production.

  • OR two years of postsecondary education with three years of experience in program administration or event production.

  • OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.



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