Program Manager

26-Jan-2024

School of Public Health - Social and Behavioral Sciences

87893BR

Yale Posting Status

CLOSED TO FURTHER APPLICATIONS

University Job Title

Program Manager

Bargaining Unit

None - Not included in the union (Yale Union Group)

If Fixed Duration, Period

3 years from date of hire

If Fixed Duration, is continuation possible?

Yes

Other Fixed Duration Date

26-Feb-2027

Compensation Grade

Administration & Operations

Compensation Grade Profile

Supervisor; Senior Associate (P5)

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Administration

Total # of hours to be worked:

20

Work Week

Standard (M-F equal number of hours per day)

Work Location

Medical School Campus

Worksite Address

60 College Street
New Haven, CT 06510

Position Focus:

The Society, Connectedness, and Health (SOCAH) Group at Yale School of Public Health is growing as an important leader in research and solutions to help people in organizations and communities socially connect in ways that increase health and prosperity in multiple areas of life.  As SOCAH grows and evolve, we are seeking a dynamic and experienced Program Manager (PM) to join our leadership team. This position is based on advancing our understanding of the causal impact of neighborhood and individual social connectedness on mental health, as well as other health outcomes, among Black adults in the United States. The PM will play a critical role as the lead support to the PI to execute of the AIMS of the grant, including overseeing budget, contracts, management of day-to-day operations, implementation of key strategic and collaborative initiatives, and driving the overall success of SOCAH. 

Lead and oversee all aspects of the project and initiatives working to ensure that the research flows and meets the timelines and milestones, coordinating with researchers at Yale and other university administrative teams to submit contracts, invoices, ordering office supplies, working with postdocs to monitor IRBs, assist with disbursing payments to participants, and related functions. The PM will be expected to learn the Yale systems and develop a master standard operating procedure (SOP) for the research related and other onboarding activities. Strategic Planning: Collaborate with the PI to develop, implement, and communicate a strategic plan to grow the research and position SOCAH as the leading authority on the topic. Develop goals, milestones, and planning phases. Identify new opportunities for research and collaboration with academic, community, and corporate partners domestically and internationally. Serve as the primary point of contact and liaison between the PI, other Yale and both external collaborators and stakeholders. This includes drafting, reviewing, editing written materials which includes press releases, speeches, scripts, and reports. Prepares and provides detailed updates to the PI and other stakeholders (e.g., NIH program officer). A key aspect of the communication role will be to manage website-designers, social media experts, film/audio-visual teams, and either lead or play a lead role in ensuring high-quality content from the SOCAH research is delivered consistently across multiple social media platforms (e.g., LinkedIn, Instagram). Responsibilities may include digital marketing through platforms such as HubSpot, Vistasocial, or identifying others. Collect, evaluate and report to the PI relevant KPIs such as subscribers/followers, user engagement, downloads, conversions, impressions etc. Arrange talks, podcasts, news reports, and other avenues to deliver the research results and related expertise with the PI. Overseeing and managing the program team to ensure efficient operations, flow of the research, and efficient support to the PI. Responsibilities include managing teams through software/platforms (e.g., Asana), and hiring of staff needed.  Lead or participate in strategic initiatives to translate the research activities into business products and or services (commercialization opportunities), which may include assisting with or acquiring and managing talent to submit SBIR/STTRs, and collaborations with corporate organizations. Be a trusted advisor to the PI, providing guidance on organizational matters, vision setting, prioritizing tasks, managing schedules, and growing SOCAH through vertical (e.g., onboarding students at Yale, internationally, domestically) and horizontal strategies (e.g., expanding the research topics and offers).

The following Principal Responsibilities are generic in nature; the information contained in this Position Focus are most relevant to this position.

Essential Duties

1. Oversees the advancement and growth of the program. Gives direction and leadership supporting the philosophy, mission, strategy, and annual goals and objectives. Assumes primary accountability for disseminating and publishing all program information to create public awareness and support of the program. 2. Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans. 3. Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program. Develops the metrics to identify and measure the success of the program. Responsible for measurements of grant success and related evaluation. 4. Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. Develops and manages the program’s operating budget. 5. Develops the administrative infrastructure of the program. Manages human resource and administrative functions of the program, including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees and manages information systems, facilities, and space needs. 6. Investigates, identifies, implements, and oversees the maintenance of systems to gather, track, and report information to support the initiatives of the program. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals, and objectives. 7. Initiates, designs, and manages the compilation of program communications; identifying outreach potential, and promoting philanthropic and collaborative support of the program. Contributes to the development and assists in the management of content on the program’s website and monitors all changes and additions to the editorial content. 8. May perform other duties as assigned.

Required Education and Experience

Bachelor's degree in a related field and four years of related experience or an equivalent combination of education and experience.

Required Skill/Ability 1:

Demonstrated and proven experience in a leadership role at either an academic institution or corporate organization.

Required Skill/Ability 2:

Excellent project management acumen with a track record of successful project execution.

Required Skill/Ability 3:

Outstanding written and verbal communication skills, as well as proficiency in Microsoft Office Suite and project management tools.

Required Skill/Ability 4:

Mastery in social media management, digital marketing, and public relations.

Required Skill/Ability 5:

Strong interpersonal skills, including ability to solve problems expediently, with empathy, and tact.

Preferred Education, Experience and Skills:

Masters Degree in Business Administration or related field.

Weekend Hours Required?

No

Evening Hours Required?

No

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus