*Program Manager

Join the Center for Public Management (OU CPM) at the University of Oklahoma and be part of a team dedicated to making a daily impact in the lives of Oklahomans. Located within the College of Continuing Education, OU CPM specializes in providing training, research, and consulting to enhance the efficiency and effectiveness of public sector agencies, staff, and community partners. Our focus is not only on professional and programmatic development but also on fostering a culture of growth and opportunity since 1994.

If making a meaningful difference in public service excites you, OU CPM is where your passion meets purpose.

The Manager provides strategic direction and program management for the design, development, delivery and evaluation of Child Welfare New Specialists training; manages staff and oversees contract deliverables for the DHS Child Welfare New Specialist training program.

The Program Manager will be responsible for performing the following functions:

• Consult on, plan, direct and oversee the development, implementation and evaluation of training for new Child Welfare Specialists.  
• Effectively manages a variety of projects to ensure financial, quality, service, and operational goals are achieved.
• Collaborate with customers and partners to implement appropriate solutions, approaches, and methodologies to promote effective learning.
• Oversee, direct and ensure quality control for all instructional learning content and systems/tools used to inform, support or deliver training.
• Oversee and direct all levels of needs assessment, evaluation, analysis and reporting of training operations, training deliverables and outcomes. 
• Oversee and monitor contract budget and any associated vendors for training design, delivery and evaluation.
• Supervise program staff including functional areas of instructional systems design, training coordination and implementation and business analysis.
• Evaluate work processes and collaborate with team members to identify and implement any needed efficiencies including technology solutions.
• Performs various duties as needed to successfully fulfill the function of the position.

This position may be eligible for limited remote or hybrid work.

Required Education: Bachelor's degree. AND:

• 48 months of program management, training development or related experience. 

Equivalency:  Will accept 48 months of related experience in lieu of the Bachelor's degree for a total of 96 months of related experience.

Skills:

• Ability to effectively oversee comprehensive learning programs, learning design, delivery and deliverables.
• Ability to build and foster positive relationships with customers, trainers and staff.
• Ability to conduct needs assessment and direct evaluation, analysis and reporting functions.
• Demonstrated ability to use a variety of software and systems, including Microsoft 365 tools, course authoring software, webinar software and learning management systems.
• Demonstrated knowledge, experience, and ability to actively participate in a team environment, both in leadership and peer relations.
• Highly organized and able to manage multiple projects and deadlines

Certifications:

• Valid Driver's License

Advertised Physical Requirements:

• Ability to engage in repetitive motions.
• Standard Office Environment.  
• Frequent exposure to pressure caused by deadlines and busy periods.
• May be required to travel.
• May require contact with other departments and university officials. 

Supervision: 1 Senior Program Coordinator; 1 Instructional Designer; 1 Business Analyst

Departmental Preferences:

• 3+ years of experience leading a successful training program 
• 3+ years designing instructional content and curriculum for in person and online delivery
• 3+ years of supervisory experience
• Proficient in organizational assessment.
• Working knowledge of Child Welfare staff responsibilities.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.