*Program Manager

If you want to make a positive impact in the lives of Oklahomans, join us at the Center for Public Management (CPM) because that is what we do daily. CPM is a department within the College of Continuing Education at the University of Oklahoma. We provide public sector agencies, staff, service providers, clients and community partners training, research and consultant support for professional and programmatic development. We deliver cost-effective, customer-oriented solutions that are tailored to meet unique needs and situations.

The Manager provides strategic direction and program management for the design, development, delivery and evaluation of Child Welfare New Specialists training; manages staff and oversees contract deliverables for the DHS Child Welfare New Specialist training program.

The Program Manager will be responsible for performing the following functions:

• Consult on, plan, direct and oversee the development, implementation and evaluation of training for new Child Welfare Specialists.  
• Actively consult and serve as project manager for all training initiatives and related contract deliverables.
• Collaborate with customers and partners to implement appropriate solutions, approaches, and methodologies to promote effective learning.
• Oversee, direct and ensure quality control for all instructional learning content and systems/tools used to inform, support or deliver training.
• Oversee and direct all levels of needs assessment, evaluation, analysis and reporting of training operations, training deliverables and outcomes. 
• Oversee and monitor contract budget and any associated vendors for training design, delivery and evaluation.
• Supervise program staff including functional areas of instructional systems design, training coordination and implementation and business analysis.
• Evaluate work processes and collaborate with team members to identify and implement any needed efficiencies including technology solutions.

This position may be eligible for limited remote or hybrid work.

Required Education: Bachelor's degree. AND:

• 48 months of program management, training development or related experience. 

Equivalency:  Will accept 48 months of related experience in lieu of the Bachelor's degree for a total of 96 months of related experience.

Skills:

• Ability to effectively oversee comprehensive learning programs, learning design, delivery and deliverables.
• Ability to build and foster positive relationships with customers, trainers and staff.
• Ability to conduct needs assessment and direct evaluation, analysis and reporting functions.
• Demonstrated ability to use a variety of software and systems, including Microsoft 365 tools, course authoring software, webinar software and learning management systems.
• Demonstrated knowledge, experience, and ability to actively participate in a team environment, both in leadership and peer relations.
• Highly organized and able to manage multiple projects and deadlines

Certifications:

• Valid Driver's License

Advertised Physical Requirements:

• Ability to engage in repetitive motions.
• Standard Office Environment.  
• Frequent exposure to pressure caused by deadlines and busy periods.
• May be required to travel.
• May require contact with other departments and university officials. 

Supervision: 1 Senior Program Coordinator; 1 Instructional Designer; 1 Business Analyst

Departmental Preferences:

• 3+ years of experience leading a successful training program 
• 3+ years designing instructional content and curriculum for in person and online delivery
• 3+ years of supervisory experience
• Proficient in organizational assessment.
• Working knowledge of Child Welfare staff responsibilities.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing

Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.