Program Manager

University of North Carolina at Chapel Hill, United States

Updated: 25 days ago
Location: Chapel Hill, NORTH CAROLINA
Job Type: FullTime
Deadline: 03 Apr 2024

Posting Information
Posting Information


Department Kenan-Flagler Bus Sch-330100
Career Area Administrative/Clerical Support
Is this an internal only recruitment? No
Posting Open Date 03/19/2024
Application Deadline 04/03/2024
Position Type Permanent Staff (SHRA)
Position Title Admin Support Specialist - Advanced
Salary Grade Equivalent GN08
Working Title Program Manager
Position Number 00056419
Vacancy ID P018835
Full-time/Part-time Permanent/Time-Limited Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week 40
Work Schedule
Monday-Friday 8am – 5pm.
Work Location Chapel Hill, NC
Position Location North Carolina, US
Hiring Range $45,000 - $55,000
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Position Summary Information


Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
At UNC’s Kenan-Flagler Business School, we think differently; and more importantly, we teach differently. Opening our doors as the Department of Commerce in 1919 and awarding our first degrees to 12 students in 1921 was the beginning. Today, we have become a top-ranked business school comprised of several professional and academic degree programs that serve over 3,000 students. At Kenan-Flagler, our greatest assets are our people and our culture. We are rooted in our core values of integrity, inclusion, innovation and impact, and it goes back to our founding. It’s not just something on paper, we live it, we show it. Our mission is to prepare the next generation of business leaders by providing a world class education to our students. We seek to recruit diverse, innovative, and exceptional talent to achieve this goal.
Position Summary
This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. 
The Program Manager provides vital administrative and operational support to the Career & Leadership Office in the MBA Program. The position is responsible for several areas in Career & Leadership: 1) serves as the primary contact for managing all student communications and front-line representative for students on behalf of the Career & Leadership team, 2) manages vendor contracts and event logistics for all C&L activities and events, 3) collaborates on various cross-team projects that help advance the C&L mission in optimizing service delivery and support for students, employers, and other stakeholders, 4) manages and analyzes student data in the Career & Leadership CRM system (12Twenty), 5) provides ongoing operational support to the Career & Leadership team and employer partners especially during the on-campus/virtual recruiting periods, 6) uses professional judgement to strategize with the C&L Operations team to create, maintain, and improve internal processes to enhance the MBA student experience across portfolios. This position will be the front-line representative to multiple constituents interacting with the MBA Program office, primarily students and employers. The Program Manager must be able to work independently and will be expected to apply a high degree of judgment and discretion in carrying out tasks. This position must work both independently and collaboratively with internal and external stakeholders to provide exceptional customer service and help resolve challenges as they arise.
Minimum Education and Experience Requirements
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Required Qualifications, Competencies, and Experience
Ability to exercise sound judgment and discretion in a fast-paced environment and provide flawless customer service. Must possess a professional demeanor with exceptional organizational, written and oral communication skills. Ability to manage multiple tasks/priorities while maintaining a high level of attention to detail. Highly self-motivated, demonstrates initiative, positive attitude, results-driven, and possesses the ability to work independently and collaboratively with a broad range of internal and external constituents. Strong command of Microsoft Office suite (Word, Excel, Outlook, PowerPoint) required. Ability to work early morning and evening hours during peak recruiting times.
Preferred Qualifications, Competencies, and Experience
Experience with a job listing database (e.g., 12Twenty) preferred. Experience in recruiting, employer relations, leadership development, or event planning in a corporate or university environment preferred.
Required Licenses/Certifications
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements Evening work occasionally, Overtime occasionally, Weekend work occasionally
Special Instructions
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Quick Link https://unc.peopleadmin.com/postings/276363

Contact Information


Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

Similar Positions