Program Manager of Data Management & Visualization

Job Title

Program Manager of Data Management & Visualization

Agency

Texas A&M University Health Science Center

Department

Office of Evaluation & Assessment

Proposed Minimum Salary

Commensurate

Job Location

Bryan, Texas

Job Type

Staff

Job Description

What we believe

Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability.  Diverse perspectives, talents and identities are vital to accomplishing our mission and living our core values .”

Who we are

As one of the fastest-growing academic health centers in the nation, the Texas A&M University Health Science Center encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

We are looking for an individual to join our team. We desire an individual who subscribes to and supports our commitment as stated above. The successful applicant will bring an expert level of experience to the position and understand the demands of supporting executives in a fast-paced environment. This person must be professional, enjoy working in a high-volume environment and be able to apply strong organizational skills while being flexible in their daily routine. If this is you, we invite you to apply to become a member of our team.

General Summary

The Program Manager of Data Management and Visualization will assist the Office of Evaluation and Assessment (OEA) in conducting institutional research with high level programming, including management and analysis of academic data to support academic planning, academic program assessment, and both internal and external reporting. This is accomplished by integrating data from siloed sources in a data warehouse and data visualization, conducting informational presentations, providing institutional effectiveness support and providing technical documentation. This position is responsible for effectively collaborating and communicating with multiple stakeholders to plan, organize, direct, and manage day-to-day activities, including developing and implementing procedures for data management and reporting and visualization of data related to COM programs and curriculum and phase and program evaluation.  This will include working with the curriculum mapping team and data. The Program Manager will prepare and maintain data (in spreadsheets, databases and data warehouse) such that they are appropriate for historical and comparative analyses in complex evaluation projects.

Qualifications

Required Education:

Bachelor’s degree or equivalent combination of education and experience.

Required Experience:

Five years of related experience.

Preferred Education:

Master's Degree or higher in Higher Education, Health Professions Education, Educational Psychology, Educational Leadership, data science, database administration, information technology, computer science, business analytics, or a similar field, or equivalent combination of education and experience.

Preferred Experience:

• Two years of experience with data visualization and dashboard creation/management, with demonstrated proficiency in data visualization software (e.g., Tableau, Power BI, etc.).
• Knowledge of query tools and/or programming language (e.g., SQL).
• Knowledge of database management.
• Two years of experience in program evaluation, including design, implementation, and data management methodologies appropriate for educational evaluation and research.
• Demonstrated ability to prepare and present both written and oral reports of educational evaluation and research and skill in communicating evaluation results to different audiences.
• Experience with curriculum mapping.
• Accreditation and/or institutional effectiveness experience.
• Medical education experience.
• Higher education experience.

Required Special Knowledge, Skills, and Abilities:

• Ability to multi-task and work cooperatively with others.
• Excellent written communication, analytical, interpersonal, and organizational skills.

Preferred Special Knowledge, Skills, and Abilities:

• Strong interpersonal, leadership and problem-solving skills.
• Utilizes sounds judgement.
• Ability to successfully direct multiple projects simultaneously and meet deadlines.
• Uncompromising attention to accuracy and detail with the ability to work independently and effectively with faculty, staff and students.
• Ability to communicate areas of expertise in layman's terms.
• Experience with word processing, database, and spreadsheet applications.
• Experience working with diverse individuals and communities.

Job Responsibilities: 

Database design, implementation, maintenance, monitoring, and troubleshooting

• Provide supervision and guidance for the data management program.
• Prepare and maintain data (in spreadsheets, databases and data warehouse) such that they are appropriate for historical and comparative analyses in complex evaluation projects.
• Provide technical oversight for the development of plans for new databases or upgrades. Facilitate input from the Office of Evaluation and Assessment (OEA).
• Coordinate database performance monitoring activities and troubleshoot complex database problems.
• Interface within OEA and with other stakeholders on data needs, requests, and training.
• Coordinate the technical activities of the College of Medicine’s (COM) data management and administration, including access to and policy related to data management/warehouse.
• Extract data from various applications (such as LMS and evaluation software) and ensure high levels of accuracy and precision in data reporting and data integrity; provide analyses and compile critical data requested by the various internal and external individuals and organizations.
• Provide technical documentation and training for database/data warehouse; review and document data handling and reporting procedures for creation of guidebooks available for faculty and staff; provide documentation of workflow and timelines; produce visual schematics of information flow into and out of OEA; and provide diagrams of the information’s impact on various programs, agencies, initiatives, etc.
• Perform training sessions for faculty and staff on usage of database/data warehouse and dashboards.  Update, create, and support databases and reports with key metrics to guide strategic decisions. Implement best practices to ensure dashboard design consistency for the best user experience.
• Collaborate with curriculum mapping to identify and address academic gaps, redundancies, and misalignments in order to achieve a cohesive curriculum.
• Collaborate and consult with the curriculum committee, faculty and staff to develop, implement and manage a data management and visualization program that examines the effectiveness of the delivery and content of the medical school curriculum (i.e., process evaluation) for ensuring that students achieve the medical schools programmatic objectives (i.e., outcome evaluation).

Data visualization and dashboards

• Data visualization: translate information into a visual context, such as interactive dashboards and graphs, to make data easier to understand and pull insights from. Build interactive dashboards for stakeholders to identify patterns, trends and outliers in large data sets or across data sets.
• Update dashboard access and data.
• Develop, refine and facilitate processes for analyzing and responding to data
• Oversee aspects of data collection and use by these programs, identify problematic data and corrections that will eliminate data problems.
• Direct the creation of, and communicate effectively about, evaluation presentations and reports, including data visualization, and narrative.

Educational Research & Consultations:

• Conduct medical education research (including designing protocols, data collection, and record maintenance) and disseminate research findings through presentations and manuscripts.
• Provide medical education research consultation which may include but is not limited to: survey/ instrument development, selection of methodology, assisting with interpretation of results/findings, and research design.

Attention to Accreditation Requirements

• Manage routine Office of Evaluation & Assessment activities that contribute to accreditation readiness for LCME standards and elements in which program evaluation and student assessment figure prominently.
• Collaborate with Continuous Quality Improvement to ensure accreditation compliance.

Other Duties

• Performs other duties as assigned.

Other Requirements or Other Factors:

This position may require periodic travel to other campuses or sites.

This position may be located in Bryan, Round Rock, Houston, or Dallas.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.

Job Title

Program Manager of Data Management & Visualization

Agency

Texas A&M University Health Science Center

Department

Office of Evaluation & Assessment

Proposed Minimum Salary

Commensurate

Job Location

Bryan, Texas

Job Type

Staff

Job Description

What we believe

Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability.  Diverse perspectives, talents and identities are vital to accomplishing our mission and living our core values .”

Who we are

As one of the fastest-growing academic health centers in the nation, the Texas A&M University Health Science Center encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

We are looking for an individual to join our team. We desire an individual who subscribes to and supports our commitment as stated above. The successful applicant will bring an expert level of experience to the position and understand the demands of supporting executives in a fast-paced environment. This person must be professional, enjoy working in a high-volume environment and be able to apply strong organizational skills while being flexible in their daily routine. If this is you, we invite you to apply to become a member of our team.

General Summary

The Program Manager of Data Management and Visualization will assist the Office of Evaluation and Assessment (OEA) in conducting institutional research with high level programming, including management and analysis of academic data to support academic planning, academic program assessment, and both internal and external reporting. This is accomplished by integrating data from siloed sources in a data warehouse and data visualization, conducting informational presentations, providing institutional effectiveness support and providing technical documentation. This position is responsible for effectively collaborating and communicating with multiple stakeholders to plan, organize, direct, and manage day-to-day activities, including developing and implementing procedures for data management and reporting and visualization of data related to COM programs and curriculum and phase and program evaluation.  This will include working with the curriculum mapping team and data. The Program Manager will prepare and maintain data (in spreadsheets, databases and data warehouse) such that they are appropriate for historical and comparative analyses in complex evaluation projects.

Qualifications

Required Education:

Bachelor’s degree or equivalent combination of education and experience.

Required Experience:

Five years of related experience.

Preferred Education:

Master's Degree or higher in Higher Education, Health Professions Education, Educational Psychology, Educational Leadership, data science, database administration, information technology, computer science, business analytics, or a similar field, or equivalent combination of education and experience.

Preferred Experience:

• Two years of experience with data visualization and dashboard creation/management, with demonstrated proficiency in data visualization software (e.g., Tableau, Power BI, etc.).
• Knowledge of query tools and/or programming language (e.g., SQL).
• Knowledge of database management.
• Two years of experience in program evaluation, including design, implementation, and data management methodologies appropriate for educational evaluation and research.
• Demonstrated ability to prepare and present both written and oral reports of educational evaluation and research and skill in communicating evaluation results to different audiences.
• Experience with curriculum mapping.
• Accreditation and/or institutional effectiveness experience.
• Medical education experience.
• Higher education experience.

Required Special Knowledge, Skills, and Abilities:

• Ability to multi-task and work cooperatively with others.
• Excellent written communication, analytical, interpersonal, and organizational skills.

Preferred Special Knowledge, Skills, and Abilities:

• Strong interpersonal, leadership and problem-solving skills.
• Utilizes sounds judgement.
• Ability to successfully direct multiple projects simultaneously and meet deadlines.
• Uncompromising attention to accuracy and detail with the ability to work independently and effectively with faculty, staff and students.
• Ability to communicate areas of expertise in layman's terms.
• Experience with word processing, database, and spreadsheet applications.
• Experience working with diverse individuals and communities.

Job Responsibilities: 

Database design, implementation, maintenance, monitoring, and troubleshooting

• Provide supervision and guidance for the data management program.
• Prepare and maintain data (in spreadsheets, databases and data warehouse) such that they are appropriate for historical and comparative analyses in complex evaluation projects.
• Provide technical oversight for the development of plans for new databases or upgrades. Facilitate input from the Office of Evaluation and Assessment (OEA).
• Coordinate database performance monitoring activities and troubleshoot complex database problems.
• Interface within OEA and with other stakeholders on data needs, requests, and training.
• Coordinate the technical activities of the College of Medicine’s (COM) data management and administration, including access to and policy related to data management/warehouse.
• Extract data from various applications (such as LMS and evaluation software) and ensure high levels of accuracy and precision in data reporting and data integrity; provide analyses and compile critical data requested by the various internal and external individuals and organizations.
• Provide technical documentation and training for database/data warehouse; review and document data handling and reporting procedures for creation of guidebooks available for faculty and staff; provide documentation of workflow and timelines; produce visual schematics of information flow into and out of OEA; and provide diagrams of the information’s impact on various programs, agencies, initiatives, etc.
• Perform training sessions for faculty and staff on usage of database/data warehouse and dashboards.  Update, create, and support databases and reports with key metrics to guide strategic decisions. Implement best practices to ensure dashboard design consistency for the best user experience.
• Collaborate with curriculum mapping to identify and address academic gaps, redundancies, and misalignments in order to achieve a cohesive curriculum.
• Collaborate and consult with the curriculum committee, faculty and staff to develop, implement and manage a data management and visualization program that examines the effectiveness of the delivery and content of the medical school curriculum (i.e., process evaluation) for ensuring that students achieve the medical schools programmatic objectives (i.e., outcome evaluation).

Data visualization and dashboards

• Data visualization: translate information into a visual context, such as interactive dashboards and graphs, to make data easier to understand and pull insights from. Build interactive dashboards for stakeholders to identify patterns, trends and outliers in large data sets or across data sets.
• Update dashboard access and data.
• Develop, refine and facilitate processes for analyzing and responding to data
• Oversee aspects of data collection and use by these programs, identify problematic data and corrections that will eliminate data problems.
• Direct the creation of, and communicate effectively about, evaluation presentations and reports, including data visualization, and narrative.

Educational Research & Consultations:

• Conduct medical education research (including designing protocols, data collection, and record maintenance) and disseminate research findings through presentations and manuscripts.
• Provide medical education research consultation which may include but is not limited to: survey/ instrument development, selection of methodology, assisting with interpretation of results/findings, and research design.

Attention to Accreditation Requirements

• Manage routine Office of Evaluation & Assessment activities that contribute to accreditation readiness for LCME standards and elements in which program evaluation and student assessment figure prominently.
• Collaborate with Continuous Quality Improvement to ensure accreditation compliance.

Other Duties

• Performs other duties as assigned.

Other Requirements or Other Factors:

This position may require periodic travel to other campuses or sites.

This position may be located in Bryan, Round Rock, Houston, or Dallas.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.