Program Manager II

Position Description:

Every day, in ways both big and small, the Medical College of Wisconsin (MCW) is impacting lives for the better. MCW … changemaking for a healthier Wisconsin.

As a Program Manager II, you will work independently under the direction of the Vice-Chair of Education, DR Residency Program Director, and Department Administrator to manage the activities of department-wide resident and fellow programs. Provide direction and guidance to the education team to facilitate the achievement of the programs’ goals. Administrative leader for one or more graduate medical education (GME) programs and partners with the program director in the operational and financial management of the program(s).

Responsibilities:

• Program Management: Work independently to manage the activities of the department's resident and fellow programs under the direction of the Vice-Chair of Education, DR Residency Program Director, and Department Administrator.
• Team Leadership: Provide direction and guidance to the education team to facilitate the achievement of the program's goals.
• Operational and Financial Management: Act as the administrative leader for one or more graduate medical education (GME) programs, partnering with the program director and Associate Department Administrator in the operational and financial management of the program(s).
• Accreditation Compliance: Demonstrate a comprehensive and detailed understanding of national accreditation policies (e.g., ACGME) and ensure compliance. Maintain program timeline including tracking deadlines for program deliverables.
• Program Planning and Development: Develop, initiate, and direct a wide range of programmatic activities, including long- and short-term program planning, project development and management, recruiting, policy development and updates, database management, and communication with various stakeholders (faculty, fellows, residents, medical students).
• Program Relations: Manage internal and external program relations.
• Cross-functional Responsibilities: Perform duties spanning various areas, including administration, finance, human resources, and event planning.
• Resource for Learners, Faculty, and Staff: Serve as a primary resource for learners, faculty, and administrative staff regarding training program operations. Organize internal and external meetings, site visits, and special events.
• Supervision: Supervise office staff members working in the training program office (if applicable).
• Coordinate and manage program outreach activities including acting as a liaison with community organizations.
• Other duties as assigned.

Knowledge – Skills – Abilities

• Knowledge of technical, business, consultation, project management, and cultural awareness.
• Customer focus, building trust, communication, critical thinking, and influencing skills.
• Exhibits excellent knowledge and the ability to interpret and articulate accreditation program requirements.
• Exhibits excellent knowledge of board and/or institutional requirements of training program(s).
• Exhibits excellent knowledge of professional ethics, laws and regulations.
• Demonstrates commitment to knowledge development
• Maintains flexibility and a willingness to interact collegially with hospital administration, other departments, and outside contacts to carry out the mission of the program.
• Exhibits exceptional interpersonal/customer service skills and is able to cope with stress effectively. Demonstrates commitment to continual advancement of verbal and written communication skills.
• Exhibits proficiency of Microsoft Office programs, GME database management programs and web based applications for process improvement.
• Exhibits the highest moral integrity when handling confidential information.
• Ability to work independently, self-motivated, expertise in prioritizing tasks, shows initiative and is proactive.

Preferred Schedule:

Position Requirements:

Minimum Qualifications:

Appropriate experience may be substituted for education on an equivalent basis.

Minimum education: Master’s Degree

Minimum experience: 8 years

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Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave

For a full list of positions see: www.mcw.edu/careers

For a brief overview of our benefits see: https://www.mcw.edu/departments/human-resources/benefits

Eastern Wisconsin is a vibrant, diverse metropolitan area. MCW is intent on attracting, developing, and retaining a diverse workforce and faculty body that reflects the community we serve. We value diversity of backgrounds, experience, thought, and perspectives to advance excellence in science and medicine. MCW is a welcoming campus community with a strong culture of collaboration, partnership, and engagement with our surrounding community. For more information, please visit our institutional website at https://www.mcw.edu/departments/office-of-diversity-and-inclusion .

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination
The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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