Program Manager, Custom and Executive Programs

Details

Posted: 10-Apr-24

Location: Stanford, California

Type: Full-time

Salary: Open

Categories:

Staff/Administrative

Internal Number: 102842

Note - This is a 2 year fixed term position.

Visa sponsorship is not available for this position. Applicants must be authorized to work in the US to be considered for this position.

The School of Engineering
Stanford Engineering has been at the forefront of innovation for nearly a century, creating pivotal technologies that have transformed the worlds of information technology, communications, health care, energy, business and beyond. Our faculty and students are creative risk-takers who pursue excellence across a breadth of disciplines. Our alumni include some of the world's most successful leaders in technology and business. Our staff are critical to enabling Stanford Engineering to accomplish its mission: seeking solutions to some of the world's most urgent challenges and educating leaders who will make the world a better place through the power of engineering principles, techniques and systems.

The Stanford Center for Professional Development (SCPD) , part of Stanford Engineering, seeks a positive, highly motivated, customer oriented, and team-focused Program Manager to join our team and manage the delivery of custom and executive programs to a global audience. In this fast-paced environment, the successful candidate should have the ability to manage multiple programs, possess a strong attention to detail, thrive in a deadline driven environment, and possess exceptional communication and collaboration skills, including the ability to effectively and inclusively interact with people across cultures.

The successful candidate will support multiple programs that are part of a portfolio of programs delivered live virtually, online asynchronously, and in person on Stanford's campus. The Program Manager will work closely with experienced SCPD Program Managers supporting a variety of clients, faculty, learner, and stakeholders at all levels of the organization. In this role, individuals will interface with Stanford faculty, departments, global clients and participants, and be the primary contact for vendors and service providers. During live virtual and in person events, it is expected that the Program Manager will be responsible for making decisions in the best interest of the program, the attendees, and the University.

Given the global and customer-facing nature of our work, this role may be asked to occasionally work early mornings, evenings and/or weekends. This is a wonderful department that works well as a team! If you are looking for a position in a high energy, mission driven environment, this is the job for you! This is a 2-year fixed term position, with the possibility of renewal.

Your responsibilities include:

• Execute product/ program plan definition, and detailed rollout schedule, including collaboration with internal stakeholders.
• Deliver an experience that leads to high customer satisfaction and advocacy for the program.
• Provide learner/participant, client, faculty, and stakeholder communication, logistic, and technical support in all phases of program planning, implementation, and closeout.
• Conduct analysis based on learner evaluations and program results and make recommendations regarding the direction of the program.
• Actively participates in efforts to improve processes, programs and business across the department.
• Secure, plan, and coordinate program delivery with faculty and speakers and program support with service providers
• Collaborate with the marketing team to develop and execute a marketing plan, assessing, and revising as necessary to meet goals.
• *Other duties as assigned.

Education & Experience (Required):

• Bachelor's degree and three years of relevant experience or a combination of education and relevant experience.

Knowledge, Skills, & Abilities (Required):

• Experience with managing products/programs.
• Demonstrated ability to manage multiple projects simultaneously.
• Ability to work independently to meet expected deadlines and schedules.
• Demonstrated ability to understand the target audience to deliver an offering that meets their needs.
• Excellent written and oral communication skills.

Education & Experience (Desired):

• Ability to form inclusive and equitable working relationships across cultures and lines of difference.

Working Conditions:

• Occasional work on evenings and weekends.

Physical Requirements:

• Constantly perform desk-based computer tasks.
• Frequently stand/walk, sit, use a telephone, grasp lightly/fine manipulation, speaking.
• Occasionally grasp forcefully, writing by hand.
• Rarely sort/file paperwork.

Work Standards:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu

Pay Range:
The expected pay range for this position is $86,000 to $118,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

How to Apply:
We invite you to apply for this position by clicking on the "Apply for Job" button. To be considered, please submit a cover letter and resume along with your online application. The cover letter should briefly describe why you believe you are a good fit for this position.

Why Stanford is for you:
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at [email protected] . For all other inquiries, please submit a contact form .
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information

• Schedule: Full-time
• Job Code: 4916
• Employee Status: Fixed-Term
• Grade: H
• Requisition ID: 102842
• Work Arrangement : Hybrid Eligible