Program Manager, Computer Science & Artificial Intelligence Programs

Details

Posted: 25-Jan-24

Location: Stanford, California

Type: Full-time

Salary: Open

Categories:

Staff/Administrative

Internal Number: 102034

Note - This is a 2 year fixed term position.

Visa sponsorship is not available for this position. Applicants must be authorized to work in the US to be considered for this position.

The School of Engineering

Stanford Engineering has been at the forefront of innovation for nearly a century, creating pivotal technologies that have transformed the worlds of information technology, communications, health care, energy, business and beyond. Our faculty and students are creative risk-takers who pursue excellence across a breadth of disciplines. Our alumni include some of the world's most successful leaders in technology and business. Our staff are critical to enabling Stanford Engineering to accomplish its mission: seeking solutions to some of the world's most urgent challenges and educating leaders who will make the world a better place through the power of engineering principles, techniques and systems.

The Stanford Center for Professional Development (SCPD), part of the School of Engineering (SoE) is seeking a highly motivated and team focused individual to join our Programs team, as a Program Manager. In this fast-paced environment, the successful candidate should have the ability to manage multiple projects and programs, possess a strong attention to detail, thrive in a deadline driven environment, and possess exceptional communication and collaboration skills, including the ability to effectively and inclusively interact with people across cultures.

The Program Manager will be supporting online courses within the Computer Science and Artificial Intelligence Professional Programs portfolio. The Program Manager will work closely with experienced SCPD Program Managers, interface with various stakeholders at all levels of the organization, and support a global community of learners enrolled in cohort-based courses. The Program Manager will interact with Stanford departments, faculty, administrative staff, subject matter experts, and learners, often operating under strict deadlines. Due to the learner facing nature of this role, a successful candidate will have a strong customer orientation, excellent verbal and oral communication abilities, as well as time management skills. During the first 1-2 weeks of each new cohort, this position might require work on some evenings and weekends.

Your responsibilities include:

* Understand and communicate the features, benefits, and advantages of the course/program to a target audience.

* Execute various learner-facing and program development tasks to meet the program objective.

* Gather, analyze and report on course/program data.

* Coordinate with various internal and external stakeholders to ensure the timely delivery of program elements.

* Provide administrative support to the Program team.

* Track course/program progress against goals and schedule.

* Assist in the development of materials which support the program.

Additional duties:

* Launch and manage course cohorts on an operational level (approximately 120 learners each, with multiple cohorts running simultaneously).

* Support learners in the program and respond to their inquiries (emails, Slack, etc.).

* Supervise course facilitators to ensure that course assignments submitted by learners are evaluated in a timely manner and that learner questions are answered.

* Actively participate in efforts to improve processes, programs and business across the department.

*Other duties as assigned.

Education & Experience (Required):

* Bachelor's degree and one year of relevant experience or a combination of education and relevant experience.

Knowledge, Skills, & Abilities (Required):

* Strong verbal and oral communication skills.

* Highly organized.

* Analytical and problem-solving skills.

* Ability to meet expected deadlines and schedules.

* Team player.

Education & Experience (Desired):

* Previous experience in a customer-facing role.

* Prior experience with Slack, Microsoft Office, Google Workspaces (experience with GitHub is a bonus), or similar applications.

* Comfortable learning and using new software applications.

* While not required, experience with efforts to improve internal processes is highly desired.

Working Conditions:

* Occasional work on evenings and weekends.

Physical Requirements*:

* Constantly perform desk-based computer tasks.

* Frequently stand/walk, sit, use a telephone, grasp lightly/fine manipulation, speaking.

* Occasionally grasp forcefully, writing by hand.

* Rarely sort/file paperwork.

*Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at [email protected] . For all other inquiries, please submit a contact form .

Work Standards:

* Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

* Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

* Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu

Pay Range:

The expected pay range for this position is $36.54 to $49.04 per hour.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for you:

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

* Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

* A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

* A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

* Discovery and fun. Stroll through historic sculptures, trails, and museums.

* Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

How to Apply:

We invite you to apply for this position by clicking on the "Apply for Job" button. To be considered, please submit a cover letter and resume along with your online application. The cover letter should briefly describe why you believe you are a good fit for this position.

*Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Additional Information

• Schedule: Full-time
• Job Code: 4908
• Employee Status: Fixed-Term
• Grade: G
• Requisition ID: 102034
• Work Arrangement : Hybrid Eligible