Program Manager - College of Business (Brickell)

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Manages the overall administrative operation of the Specialized Masters programs.

• Assists the Associate Director with overall operation for the Specialized Masters graduate programs. May have delegated authority to make decisions affecting programs' operations.
• Coordinates the planning and implementing of the delivery of student services. Coordinates registration and scheduling issues, billing concerns, payment and collections Specialized Masters programs.
• Aids in the dissemination of academic information to currently enrolled students/prospects, and maintains the degree audits and graduation certifications.
• Serves as the merchant account's primary contact. Handles sensitive cardholder information and/or processes credit cards transactions for the department/unit.
• Assists in conducting information sessions, class visits and interviewing candidates for Specialized Masters Programs. Works with candidates through the entire recruitment process.
• Supervises, develops and coordinates the activities of direct reports.
• Interprets university administrative and/or fiscal policies and procedures. Provides recommendations on procedures for the unit to improve administrative and/or fiscal operation for the programs and office site.
• Manages admissions process for Specialized Masters programs. Makes final admissions decision for the candidates with collaboration of Associate Director and Faculty Director.
• Interacts with Specialized Masters candidates and to insure that any admitted student results in an enrolled student in the program.
• Manages the course scheduling and class permits for the Specialized Masters Programs in collaboration with college's scheduling office and FIU Online.
• Manages, monitor and approves the expenditures of the department within the allocated budget . Works with different vendors for any purchases needed.

• Bachelor's degree in an appropriate specialization and four (4) years of related experience, or Master's degree in an appropriate specialization and two (2) years related experience.

• Experience working in Higher Education.
• Experience working with PeopleSoft, Canvas, Salesforce, Adobe Connect, Customer Relationship Management software (CRM) and/or ImageNow applications preferred.
• Experience in recruitment and/or prospect development.
• Supervisory experience.

• Administrative

• $50,000 - $60,000

Begin time: 9:00 AM
End time: 6:00 PM

• Expanded Background Check

• Ability to travel locally and nationally.
• Ability to travel internationally.
• Ability to work flexible hours as needed.
• Ability to work occasional evenings, weekends and at locations outside of the University
• Travel to FIU Campus

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications". 

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment.  Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications". 

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process.  It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act , the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/ .
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  However, employees who have access to the compensation information of other employees or applicants as a part of  their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.