Program Manager

86169BR

Campus: Tempe

Program Manager

Job Description

The job posting is only open to current Arizona Board of Regents employees (Arizona State University, University of Arizona, or Northern Arizona University).

The Global Futures Laboratory (GFL) is seeking a Program Manager to work with the ASU-Starbucks Center for the Future of People and the Planet (https://starbucks.corporate.asu.edu/center-for-the-future ) on curating and managing a collection of projects related to planet-positive and people-positive aspirations shared by Starbucks and ASU. The Program Manager will develop deep knowledge of Starbucks and ASU to facilitate partnership building, assist co-creation of research plans by ASU experts and Starbucks experts, lead program management in support of successful delivery on 2-3 projects, and lead scheduling and coordination of Center activities. 

Department Name

Global Futures Laboratory

Full-Time/Part-Time

Full-Time

VP Code

KNOWLEDGE ENTERPRISE DEV

Scope of Search

Arizona Board of Regents

Grant Funded Position

This is a grant funded position. Continuation is contingent on future grant funding.

Salary Range

$48,960 - $68,000 per year; DOE

Close Date

05-December-2022

Essential Duties

• Actively curate knowledge of Starbucks needs, people, capabilities, and resources. Actively curate knowledge of ASU needs, people, capabilities, and resources. 
• Participate in regular program meetings/presentations and leadership meetings/presentations.
• Identify and describe obligations of all project stakeholders to ensure roles and expectations are aligned.
• Assist development of project requirements with Starbucks partners, ASU researchers, and Center Leadership.
• Formulate project plan and is held accountable for managing risks/changes for a successful program delivery, including identifying road blocks, resolving directly, and elevating issues when Center Leadership input is needed. 
• Provide guidance to both the Starbucks and internal teams regarding project execution.
• Ensure that the project plan reflects the contractual deliverables.
• Complete standard business processes for purchasing, procurement, internal transfer of funds, finance, and similar. 
• Assist with project account tracking to ensure expenses are in-line with planned budget. 
• Work collaboratively with all members of Center Leadership and project teams. 
• Manage schedules and procedures for accomplishing project.
• Coordinate calendars for planning and operational needs of Center activities.
• Assist with office management needs for staff and student workers.
• Interface with students, staff, faculty, university leadership and external parties
• Manage logistics of events including planning, delivery support, and post-event reporting.
• Manage program- and campaign-related recruitment through e-mail communication; other marketing and advertising.
• Assist with curation and delivery of ideas to expand impact and scale of programs.
• Attend internal and external meetings; plan and manage meetings; contribute to the discussion and provide operational perspective and support. 
• Utilize technology platforms for meetings, webinars, document sharing and communication.

Minimum Qualifications

Bachelor's degree in a related field AND five years administrative/coordination experience; OR, Master's degree in field appropriate to area of assignment AND three years administrative/coordination experience; OR Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience in building relationships quickly.
• Experience in navigating ambiguous situations, make decisions and influence others.
• Experience in displaying a high degree of tact, patience, and diplomacy, particularly under pressure while focusing on solutions.
• Experience in managing and delivering multiple priorities within tight time frames and deadlines.
• Experience in managing multiple high-priority projects in a fast-paced environment, requiring considerable coordination and follow through.
• Experience working with remote and international teams/organizations; dealing with ambiguity, differing time zones, and intercultural communications.
• Ability to work independently.
• Evidence of a collaborative style, combined with the ability and desire to work in a team-based environment.
• Experience providing high-level administrative support and planning to program leaders and/or executive level individuals.
• Skills in communications technologies, including website management oversight, video conferencing, e-mail and marketing platforms, social media platforms and the ability to prepare high quality PowerPoint presentations/video for partnership projects and outreach.
• Experience in principles of program management and general business. 
• Demonstrated knowledge of Microsoft Office Suite, Dropbox, and Google Drive.
• Evidence of effective and professional e-mail and phone communication.
• Experience in customer service excellence

Working Environment

• Climate-controlled office setting subject to extended periods of sitting.
• Visual acuity and manual dexterity associated with daily use of desktop computer;
• Ability to clearly communicate to perform essential duties.
• Expected to be responsive to customers, engaged in work production, resourceful, flexible, and respectful of others.

ASU is a diverse enterprise with a wide variety of work and learning modes, locations, and a commitment to sustainability, innovation, and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market, as such the following options may be offered dependent on department needs. Options for this position are:

•  Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule over two workweeks for exempt employees only; and staggered start and stop times.
•  Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.

The ASU work location is at the Tempe Campus in the newly constructed ISTB-7 (https://cfo.asu.edu/ISTB7 ). 

Department Statement

In the ASU Global Futures Laboratory, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to apply anyway. We value your unique background and perspective, and you may be just the right candidate for this position or other roles on our team.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

The job posting is only open to current Arizona Board of Regents employees (Arizona State University, University of Arizona, or Northern Arizona University).

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.