Program Manager, Allied Health (AHE) and Health and Physical Education (HPE)

The Program Manager supports the delivery of instruction and student success by administering, organizing and managing student guidance, recruitment and operations of specific programs within the Health Sciences, Education & Wellness Institute (HSEWI), Academic Affairs Division. Programs supported by this position, with average number of students enrolled annually:

•  Allied Health, AAS-T: 96
• Clinical Laboratory Assistant, Certificate of Achievement: 14
• Emergency Department Technician, Certificate of Achievement: 0
• Health Unit Coordinator, Certificate of Achievement: 0
• Medical Administrative Assistant, Certificate of Achievement: 34
• Medical Assistant, Certificate of Achievement: 18
• Medical Billing & Coding, Certificate of Achievement: 13
• Phlebotomy Technician, Certificate of Accomplishment: 28
• Health Classes: 567
• Physical Education Classes: 3,315
• Personal Fitness Trainer, Certificate of Completion: 8
• Outdoor Recreation Leadership, Certificate of Completion: 5
• Yoga Instructor, Certificate of Completion: 16

The Program Manager has influence on program policies and procedures by performing the following duties: Work closely with the Program Chair of each program; Create, communicate and maintain program admission procedures (general admission and readmission) and registration policies (entry codes, program registration deadlines, and
waitlists); Co-create and uphold program dismissal procedures with the Program Chair; Initiate and lead process improvement and change management using Lean principles.

The Program Manager has financial influence on state and self-support budgets by performing the following duties: Verify class rosters for billing related to enrollments; Notify Program Chairs & Dean when enrollments are not meeting target and make recommendations for class cancelations as needed. Based on analysis quarterly budget
reports. Run and analyze quarterly budget reports to review revenue generated by FTEs and Fees; Advise Program Chairs on fiscal related decisions (i.e. class cancelations, equipment purchases, adjusting class fees) 

Position Salary Range: $73,539/year - $106,632/year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Typically, new hire starts no higher than $81,812/year based on Bellevue College Exempt salary schedule.

We offer comprehensive compensation package with salary and benefits as the main components. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This position is exempt from the overtime provisions of the Fair Labor Standards Act, which means that you are not eligible for overtime pay. 

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals , diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.

For more information, visit BC Facts at a Glance @ Bellevue College .

The Health Sciences, Education & Wellness Institute (HSEWI) fosters successful completion of our diverse students' education goals, as well as advocates life-long wellness, learning, teaching, and service excellence. We provide a wide variety of accessible, rigorous, and engaging professional/technical courses, programs, and credentials that are responsive to individual, institutional, and community needs, prospects, and opportunities. Our Institute is comprised of sixteen unique programs which focus on providing excellent education and training for many professions in healthcare, education, and wellness. 

Marketing & Outreach

• Collaborate with Dean and Program Chair(s) to develop annual marketing and recruitment plans for each program.
• Create, develop, compile and write communications and promotional literature for distribution via marketing materials
• (i.e. flyers, posters, brochures, etc.).
• Manage and maintain program social media platforms (i.e. Facebook, Twitter, LinkedIn, etc.) according to college and division standards.
• Collaborate with Institutional Advancement office to create digital and print materials that are in line with Bellevue College branding and college policies.
• Work to create and develop methods of advertising and community outreach based on target audience of each program.
• Collaborate with other campus departments to organize events and disseminate information about programs.
• Participate in Campus outreach events (i.e., BC Discovery Day, Open House, Exploring Pathways, Transfer Fair, etc).

Advising

• Guide prospective and current students by providing them with accurate information regarding each program, admission process, registration procedures, prerequisites, financial aid, and student services.
• Meet with students in person via phone, online, scheduled or drop-in appointments and respond to student emails.
• Create, maintain and update educational plans for current students in TargetX.
• Coordinate with Evaluations on course substitutions, non- traditional credit forms, transfer credit reviews and graduation applications (referencing Academic Advisement Reports to confirm).
• Compile and review information session content for accuracy (virtual and/or in-person).
• Facilitate regular information sessions (if applicable).
• Assist students in navigating various HSEWI program, Division and campus policies and procedures.

Enrollment Management

• Analyze student enrollment activities.
• Notify Program Chairs & Dean when enrollments are not meeting target and make recommendations for class cancelations as needed. Based on analysis quarterly budget reports.
• Verify class rosters for billing related to enrollments (i.e., Medical Liability, CPR, PE activity and equipment fees, etc.)
• Monitor student retention and report to the Program Chair/Director as necessary.
• Submit lists of enrolled/dropped students to Student Services departments.
• Analyze student enrollment fluctuations.
• Create and distribute class permission codes (when necessary)
• Provide Work-Based Learning Coordinator with enrollment information and assistance with tracking student completion of requirements.

Admissions

• Coordinate with Enrollment services department when necessary to assist students with general college admission process.
• Prepare and process program applications based on the number of admit cycles determined by each program (PE Certificates are rolling admissions).
• Compile and review files with required documentation for accepted students – specifics vary by program.
• Setup each PE certificate application in application system, manage application tracking and decision process.
• Communicate program requirements and admissions decisions to all applicants. Respond to questions about why their applications were denied. Meet with applicants who were not accepted to review and improve future applications or arrange application review with program faculty as appropriate.
• Unofficially evaluate transcripts for program applicants and score GPAs in application system (if applicable).
• Coordinate with evaluations department when necessary to assist in credit review process.
• Submit accepted students to Enrollment Services, Evaluations, and Financial Aid on a cyclical basis.
• Organize, schedule and facilitate new student orientations.

Data & Site Management

• Manage document management system (i.e. SharePoint, MS Teams) for each program, inclusive of maintaining access through permission groups.
• Collect quarterly forms for retention - File forms according to College/Division/Program procedure (Assumption of Risk Forms)
• Manage and maintain program website in content management system (i.e., WordPress) according to division standards.
• Keep each program website up to date with information about the program, admission process, prerequisites and links to Bellevue College financial aid, student services and other useful information/tools for students.
• Run various queries and reports in PeopleSoft and TargetX systems.
• Run and analyze quarterly budget reports to review revenue generated by FTEs and Fees.
• Advise Program Chairs on fiscal related decisions (i.e., class cancelations, equipment purchases, adjusting class fees)
• Compile, analyze, and distribute program and general student data that is used for reports, program planning, assessing effectiveness, enrollment projections and state reporting; coordinate with Enrollment Services and Effectiveness and Strategic Planning as needed.
• Create, update, and distribute program surveys as needed.
• Disaggregate data from closed surveys and post to document management system.
• Collect data for accreditation reports (if applicable).
• Collaborate with the Work-Based Learning Clinical Coordinator to provide data and assist with moving students through the process.

Events

• Follow campus procedures to organize program related meetings/events (campus catering, meals with meetings, Advisory Committee policies, etc.).
• Schedule and coordinate meeting times and locations.
• Compile and distribute meeting agenda and presentation materials.
• Record and distribute meeting minutes and administer reporting for advisory committee meetings.
• Organize other special events (HPE workshops, Finals Week Destress sessions).
• Perform other duties as assigned by supervisor.

• Bachelor's degree or equivalent combination of relevant educational and work experience may be substituted for the educational requirement on a year-for-year basis
• A minimum of three (3) years of experience providing customer service to the public/special groups/clients
• Experience managing, analyzing data and applying in various procedures using tools such as Excel, SharePoint, databases, and/or surveys
• Experience recruiting, marketing and managing websites using client relation management (CRM), email campaign and/or website management tools
• Effective written and verbal communication skills
• Experience building constructive relationships with students and peers characterized by a high level of acceptance, cooperation and mutual regard
• Creative problem-solving skills while staying within the parameters of good practice; generates unique, workable, and useful solutions to difficult problems; actively contributes to a work environment that embraces diversity and diverse perspectives to enhance the attainment of organizational goals.
• Actively contributes to a work environment that embraces diversity and diverse perspectives to enhance the attainment of organizational goals
• Must be able to work an occasional alternate schedule, such as evenings or weekend.

• Experience working in Project/Program management
• Experience working in Higher Education in a student facing position
• Experience analyzing fiscal data and presenting recommendations to various stakeholders
• Experience using ctcLink (PeopleSoft)
• Experience using TargetX (Salesforce)

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law .

Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.

Reference Check:

Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties. 

Applications received by 02/20/2024 will be given full consideration. Applications received after that date may be considered until the position is filled. 

All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional documents will not be reviewed.) Please review Application Tips  before applying. Current Bellevue College employees should apply the position through Employee Self Service.

Required application materials:   

• Attach a Cover Letter (min 1 pg., max 2 pgs.)
• Attach a Resume
• Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Describe and provide specific examples of how your educational and/or professional experiences, background or philosophy demonstrate your commitment to diversity and equity, and how these prepare you to contribute to Bellevue College
• Complete Job Questionnaires if applicable

Contact: 

If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at 425-564-2274 or email to [email protected] . 

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at www.bellevuecollege.edu/policies/ . The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126. 

Applicants with disabilities who require assistance with the recruitment process may contact [email protected]  .