Program Manager (5156C) - Fung Institute

The Coleman Fung Institute for Engineering Leadership, launched in January 2010, prepares engineers and scientists — from students to seasoned professionals — with the multidisciplinary skills to lead enterprises of all scales, in industry, government and the nonprofit sector. The Fung Institute is headquartered in UC Berkeley's College of Engineering, which is recognized for its educational and research excellence and is consistently ranked among the top three engineering colleges in the United States.

The Fung Institute offers educational programs that combine leadership coursework in technology innovation and management with intensive study in an area of technical specialization. This integrated knowledge cultivates leaders who can make insightful decisions with the confidence that comes from a synthesized understanding of technological, marketplace and operational implications.

At the Fung Institute, we commit to:

• Serve students first. We prioritize improving, enhancing, and supporting the student experience.
• Help each other succeed. We go the extra mile, proactively share information, and support each other with a bias to action. The success of one is the success of all.
• Have a growth mindset. We question the status quo, are open to new ideas, and seek innovative ways of working.
• Speaking-up. We actively contribute, ask for help, and voice what’s on our minds. We communicate why and how decisions are made.
• Inclusion. We seek diversity, create opportunities, and make space for everyone to be idea generators, problem solvers, and decision-makers.
• Accountability. We hold ourselves and each other to the highest standards — as servants of students, the university, and the public.

The Program Manager (Student Services Advisor 3 SV), in conjunction with the entire student services team, has responsibility for student affairs and advising across all Fung Institute programs and activities, as well as administrative support of the Institute’s current and future program offerings. The Program Manager leads academic advising efforts and engagement in student experience, coordinates experiential-learning team formation and management, plans and supports programmatic events and initiatives, creates community, and advises students on academic issues. Currently, the Institute supports approximately 800 degree and non-degree students, and expects to serve an increasing number of students in the coming years as new programs are launched and existing programs scaled.

Reporting to the Associate Director for Student Services Operations, with a dotted line to the Director of Innovative Programs, the Program Manager will give special attention to the programs and activities within the Director’s portfolio, while also matrixing across the broader Institute set of programs and activities. The incumbent should be prepared to work extensively in online and hybrid program offerings.

Additionally, the Program Manager is a program operations officer for the Institute, with responsibilities well beyond advising and student services. As a student services and program operations professional, the incumbent will work on a wide range of activities– including but not limited to, finance, events, program operations, facilities, academic support, program design, policy development, advising, among others. They are also one of the Institute’s primary points of contact, and have responsibilities for maintaining and responding to the full range of inquiries that come in through the Institute’s various channels of communication (e.g., shared inboxes, phone inquiries, student walk-ins). This position has significant student-facing and potential-student-facing responsibilities, and therefore is expected to have a significant on-campus presence and has primary responsibilities associated with staffing the Fung Institute buildings, including related facilities and operations support.  

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