Program Director of Student Support and Initiatives

Updated: 4 days ago
Location: Waltham, MASSACHUSETTS
Job Type: FullTime

Brandeis University is delighted to announce a career opportunity as the Program Director of Student Support and Initiatives. At Brandeis, we offer a competitive benefits and compensation package which includes medical, dental and life insurances.  If you are looking to advance your career through educational opportunities, Brandeis offers tuition assistance for employees, dependents and spouses. Our 403b retirement savings plan includes a generous match.

The Program Director of Student Support and Initiatives will serve as a key member of the Dean of Students Team in supporting the mission, philosophy, goals, practices, protocols and policies for the Office. The Program Director will provide a high level of support for both Student Rights and Community Standards and Care teams, assisting with the adjudication of conduct and academic integrity cases, assist in managing crisis situations involving undergraduate and graduate students, oversee the resolution of cases initiated by the Office of Equal Opportunity, assist in creating supports for basic needs, and create and deliver training opportunities for students and campus community members. Serves as a member of the Administrator-on-Call rotation.

Key Responsibilities:

  • Provide a high level of support to the Clinical Case Manager including managing transition and return to campus meetings, case creation, assist with case creation for student of concern cases, including case creation and management using the Maxient system, manage both high and lower level cases for undergraduate and graduate Care Team(s). Liaise with emergency contacts, families, and hospitals as needed to support students in crisis.
  • Serve as an Administrative Hearing Officer for both student conduct and academic integrity cases, including working with campus partners, faculty, Academic Services, and students accused of violations of Student Rights and Community Standards. Conduct intake meetings, educational conferences, and case resolution for students referred by the Office of Equal Opportunity or other campus partners. Provides support to the Dean of Students Office in issuing No Contact Orders and other interim restrictions.
  • Assist with semesterly Study Abroad and Leave processes including serving as Dean of Students representative for Leaves of Absence (LOA) and return from leaves (COAS).
  • Provide leadership for the development of basic supports for students including donor funded initiatives (e.g. the Brandeis Pantry) and provide student referrals for emergency funding and to campus partners for support.
  • Create and implement trainings related to Student Rights and Community Standards and the Care team processes to educate a variety of audiences including students, faculty, staff, and families.
  • Serves on various University committees as appropriate, supports strategic planning, assessment efforts, and general projects; supports the work of Diversity, Equity, and Inclusion in making programs and services inclusive and accessible to all students.

Qualifications and Additional Information:

  • Master's degree in higher education or related field required plus 3-5 years’ work experience
  • Prior experience working with college student care, conduct, and offices of equal opportunity required
  • Working knowledge of Maxient required
  • Effective management skills
  • Experience developing in person and virtual trainings and program assessment preferred
  • Excellent writing and interpersonal skills
  • Occasional nights and weekend hours required

Commitment to Diversity, Equity, and Inclusion
Diversity, equity and inclusion are important values at Brandeis today and always have been for they are rooted in our founding as an institution. These values serve as a reminder for self-reflection, and a continuous call to grow for us as Brandeisans.  Founded as a model institution for ethnic and religious pluralism, Brandeis University welcomes students, faculty, and staff of all nationalities, religions, and orientations.  Moreover, social justice is central to the mission of Brandeis, which endeavors to foster a just and inclusive campus culture that embraces the evolving diversity of our larger society.  Read more online about our Mission and Diversity Statements at Brandeis Mission and Diversity Statements.

If you are interested in a role and have relevant experience but your work history does not align perfectly with every qualification in the job description, we nevertheless encourage you to apply.

Closing Statement

Brandeis University is committed to providing its students, faculty and staff with an environment conducive to learning and working and where all people are treated with respect and dignity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, ethnicity, caste, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or Massachusetts law.



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