Program Coordinator

25-Jan-2024

Internal Medicine - Cardiology

86305BR

University Job Title

Program Administrator

Bargaining Unit

None - Not included in the union (Yale Union Group)

Compensation Grade

Administration & Operations

Compensation Grade Profile

Associate (22)

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Administration

Total # of hours to be worked:

37.5

Work Week

Standard (M-F equal number of hours per day)

Work Location

Medical School Campus

Worksite Address

195 Church Street
New Haven, CT 06510

Position Focus:

The team at CarDS lab represents a multidisciplinary and exciting group of postdoctoral trainees and graduate and undergraduate students across Yale, with broad collaboration with informatics, computer science, and statistics groups at Yale and at several leading institutions nationally. There will also be a close collaboration with the Yale/Yale-New Haven Hospital Center for Outcomes Research and Evaluation (CORE). CORE is a leading national outcomes research center dedicated to transforming healthcare for the betterment of people and society by leveraging data, analytics, and technology. We have assembled a talented, multidisciplinary group who are committed to developing solutions to the practical needs of medicine and healthcare. For additional information on the CarDS lab and CORE, please visit: www.cards-lab.org/ and www.medicine.yale.edu/core.

Under the direction of the Director of CarDS and exercising wide latitude to exercise independent judgment and initiative, the Program Operations Coordinator is responsible for the oversight of the daily operations of the CarDS lab along with coordinating the design, implementation and evaluation of public health outcomes research projects conducted by investigators at CORE. The Program Operations Coordinator will coordinate the administrative and technical operations of CarDS. This will include the day-to-day administrative operations, oversight and coordination of personnel onboarding and offboarding, management and implementation of departmental policies and procedures, program communications, liaising with a variety of university departments, providing personnel support and guidance, providing general meeting support as needed, and coordinating the process of securing goods and services through Yale University from external vendors and suppliers. The Program Operations Coordinator will also, under direction of the project manager for CORE’s Center for Health Informatics and Analytics (CHIA), be responsible for reporting of results related to a variety of foundation sponsored clinical registry projects such as the American College of Cardiology Foundations National Cardiovascular Data Registry (ACCF NCDR) among others. The Program Operations Coordinator will conduct research by developing protocols for the collection of data and designing data collection instruments. They will design and implement quality control measures to ensure the efficient and accurate collection and processing of data. They will be responsible for composing status reports and analysis related to the study and they will manage project timelines.

Essential Duties

1. In support of the overall mission, plans, directs and oversees programmatic activities. 2. Develops, implements, and maintains operational policies and procedures. 3. Manages program communications; identifies outreach potential, and promotes philanthropic and collaborative support of the program. 4. Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans. 5. Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program. 6. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals, and objectives. Develops metrics to identify and measure the success of the program. 7. Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. 8. Develops and manages the program's operating budget. 9. Manages the administrative infrastructure of the program. Manages human resources including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees and manages information systems, facilities, and space needs. 10. May perform other duties as assigned.

Required Education and Experience

Bachelor's Degree in a related field and two years of related experience or an equivalent combination of education and experience.

Required Skill/Ability 1:

Demonstrated excellent organizational ability and time management skills. Ability to meet deadlines within a high-volume environment.

Required Skill/Ability 2:

Strong communication skills, the ability to communicate effectively and diplomatically in written and verbal forms with internal and external contacts, faculty, and staff.

Required Skill/Ability 3:

Superior computer skills including proficiency in Microsoft Word, Outlook, Excel, and PowerPoint. Proven ability to design spreadsheets and graphics and willingness to learn new technologies.

Required Skill/Ability 4:

Well-developed interpersonal skills and ability to form strong working relationships with faculty, staff, and other stakeholders. Takes ownership of providing superior customer services.

Required Skill/Ability 5:

Well-developed problem-solving skills. Proficient in framing an issue, identifying and evaluating potential solutions, and seeing issue through to resolution.

Preferred Education, Experience and Skills:

Bachelor’s degree. Experience working with confidential information and coordinating and preparing SOPs. Special skills desired include proficiency with project management tools to track timelines, resource utilization and expenditures.

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus