PROGRAM COORDINATOR

Updated: about 2 months ago
Location: Seattle, WASHINGTON
Deadline: Open Until Filled

As the region's only Level I Trauma center, Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County which includes persons who are non-English speaking poor. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW’s School of Medicine. The UW is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

HMC - INTERPRETER SERVICES - ETHNOMED has an outstanding opportunity for a full time day shift ETHNOMED PROGRAM COORDINATOR.

PROGRAM DESCRIPTION: ETHNOMED

The EthnoMed website (ethnomed.org) contains information about cultural beliefs, medical issues, and other topics pertinent to the health care of immigrants to Seattle, many of whom are refugees. Created in 1994 by Harborview clinicians and UW Health Sciences librarian, the website now reaches a national and international audience with more than 600,000 pageviews annually and a social media presence on YouTube and Twitter (@EthnoMedUW). Harborview providers and staff, community participants, and other stakeholders in refugee health contribute original content to the website. EthnoMed staff collaborate with clinics and community partners to meet specific information needs and to identify and implement priorities for content creation and outreach/dissemination. University of Washington students and faculty are invited to assist content development by participating in a student author program called Contribution Pathways.

POSITION DESCRIPTION: ETHNOMED PROGRAM COORDINATOR

The EthnoMed Program Coordinator position’s primary purpose is to coordinate the activities of Contribution Pathways, fostering content development for the website via student contributions and diverse stakeholder engagement. This position is under the direct supervision of EthnoMed's Program Supervisor and works closely with the EthnoMed team, including Medical Director and Web Information Specialist, and with staff in Interpreter Services in particular caseworker cultural mediators in the Community House Calls Program. The position operates at the intersection of several exciting domains – education, in terms of the position’s consulting and coordinating role for a variety of student programs; inclusion and diversity, with EthnoMed’s work rooted in valuing and understanding difference and cross-cultural dialogue being the task at hand; and, networking/project management and writing/journalism, toward the goal of producing readily accessible articles and resources. EthnoMed’s offices are in the Pat Steel Building on Harborview’s campus.

General duties:

The Program Coordinator connects University of Washington students to opportunities at Harborview to engage in short-term collaborations to explore health and culture-related issues for publication on the EthnoMed website.  The Program Coordinator scopes projects, facilitates stakeholder participation, develops content, and supervises the work of students who range from undergraduates to medical professionals, including some fulfilling academic requirements via their participation with EthnoMed. The Program Coordinator promotes and contributes to the development of the EthnoMed team and program within the Interpreter Services department and through working relationships between the department and other departments/disciplines.

Responsibilities:

•Develop and sustain working relationships with faculty, health care providers/staff and community partners to arrange opportunities for collaborative student projects to produce content for EthnoMed. Invite and receive ideas for new content and help EthnoMed team determine fit and feasibility.
•Serve as EthnoMed’s primary contact and liaison with academic programs from which students originate. Recruit student authors by preparing and posting project descriptions to university listservs and other recruitment sites, and by evaluating applicants.
•Scope project requirements, and plan to assure subject matter expertise and resources are in place for projects to move forward and produce content. Identify and seek participation of clinical and cultural advisors and reviewers for projects.
•Introduce students to community and hospital contacts and orient them to the EthnoMed website and project activities. Schedule and meet with project participants to establish project expectations and meet objectives.
•Maintain communication with students throughout projects and oversee content development.
•Assist students to conduct inquiry on their topic area and to execute project activities and timelines to produce deliverables.
•Edit documents and other materials produced by students. Coordinate translations as needed.
•Lead content creation activities for selected initiatives not involving student authors.
•Represent EthnoMed in varied community and professional settings such as conferences, ethnic community health board meetings, health fairs, and new refugee arrivals working group.
•Participate in and support quality assessment and improvement activities of the program and department. Regularly attend scheduled staff meetings.
•Support development of department and division efficiency and effectiveness through such activities as:?Demonstrating support for department and divisional policies, sharing expertise, and contributing to selected projects and committees.

This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please view this page .

Minimum Qualifications:

High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience.

Additional requirements:
•Skilled and keen in fostering trusted relationships and building strong interpersonal connections.
•Self-motivated, with excellent organizational, project management and communications skills.
•Adept at managing multi-faceted workflow with eye to details and big picture. Able to oversee work and people, keeping self and group accountable for work.
•Able to work well as part of a team and independently. Able to communicate and collaborate effectively with diverse groups of people.
•Able to lead qualitative inquiry (e.g., via literature review, group discussions and interviews) and synthesize diverse input. Able to write and edit proficiently.
•Have experience working cross-culturally on community or health-related projects.
•Demonstrate excellent computer skills, including Microsoft Office and Outlook applications.
•Have knowledge of, or ability to learn, use of devices and software for capturing and producing content in multimedia formats (e.g., videography, photography, audio-editing, Adobe Creative Suite), and in various languages/fonts.
•Must be available some occasional weekends and evenings as needed to accommodate community meetings.
Desired:

A Bachelor’s Degree, preferably in Public Health, Social Work, Anthropology, Journalism or related social sciences discipline, or comparable work experience.


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