Program Coordinator

College of Community Innovation and Education

At the College of Community Innovation and Education, you will gain the knowledge, experience and confidence needed to transform lives and strengthen communities. Through our diverse programs and established partnerships, we are uniquely positioned to develop innovative solutions to complex social issues. You will have opportunities to collaborate with faculty experts across academic areas and engage in community-based experiences throughout Central Florida and beyond. In addition to our location on UCF’s main campus, we also offer programs at UCF Downtown, giving our students access to numerous internships, opportunities, and networks within the heart of downtown Orlando. Whether you aspire to work in criminal justice, education, global health management and informatics, legal studies or public administration, our faculty and staff will help you reach your goals.

The Opportunity:

UCF’s College of Community Innovation and Education Marriage and Family Research Institute (MFRI) is dedicated to providing the highest level of quality service to individuals seeking support, with a focus on counseling, psychology, social work, and related fields. Our team, composed of professionals with academic expertise in Counseling, Psychology, Social Work, and more, operates across various departments, including Administration, Family Services, Operations, Recruitment, Relationship Educators, and Childcare teams.

The MFRI is currently seeking a dynamic individual to fill the role of Program Coordinator (Recruitment Lead) for our UCF MFRI Project Harmony, based in Orlando, FL. As the Program Coordinator, you will be responsible for overseeing community recruitment efforts for Project Harmony participants, supervising Recruitment Specialists on a daily basis, directing the day-to-day activities of the Recruitment Department, aiding in compiling recruitment data for Federal reports, and managing and developing social media platforms and content for participant recruitment. Functional title will be Recruitment Lead.

This is a Contract and Grant (C&G) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.

Responsibilities:

• Supervise a team comprised of two full-time Program Recruitment Specialists and two part-time Recruitment Assistants. This involves leading bi-weekly meetings, conducting individual supervisions, overseeing daily recruitment efforts, and tracking progress while providing overall leadership to the team.

• Create and maintain a social media presence through the development, design, and implementation of a comprehensive strategy.

• Set project goals and analyze social media data for essential adjustments and improvements.

• Proficiency in software tools like Canva, Adobe Premiere Pro, etc., is essential.

• Supervise the organization and execution of recruitment initiatives for Project Harmony 2.0, collaborating closely with the Recruitment Specialist to oversee referral partners, involve the community in identifying potential participants, and leverage online methods, including social media and virtual tools.

• Ensure adequate staffing for events and recruitment calls, while actively seeking innovative strategies to meet monthly enrollment benchmarks individually and as a team.

• Coordinate follow up phones calls with potential participants to schedule intake appointment and confirmation calls.

• Engage in biweekly individual supervision meetings with the Project Director and /or Assistant Director of Operations.

• Conduct daily team check-in meetings, biweekly team meetings, and monthly all-staff meetings to address enrollment benchmarks, challenges, and successes.

• Ensure that services are provided in accordance with laws of the United States and the State of Florida, policies of the University of Central Florida, contractual obligations with the funding sources, and quality standards and practices to improve the efficiency and quality of work performance and work products.

• Other Duties as assigned.

Minimum Qualifications:

Bachelor's or Master's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Prefer candidate with the ability to communicate in both English and Spanish in order to work effectively with customers and team members.

• Presentation skills

• Working knowledge of Microsoft Office (Word, Excel, Power Point)

• Availability to work nights and weekends based on programmatic need.

Additional Application Materials Required:

UCF requires all applications and supporting documents be submitted electronically through the Human Resources employment opportunities website, https://www.ucf.edu/jobs/. In addition to the online application, candidates should upload a cover letter, a current resume, and a copy of the unofficial transcripts.

Special Instructions to the Applicants:

This is a Contract and Grant (C&G) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!  UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide click here .

Additional Requirements related to Research Positions:

Pursuant to Florida State Statute 1010.35, prior to offering employment to certain individuals in research-related positions, UCF is required to conduct additional screening. Applicants subject to additional screening include any citizen of a foreign country who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of education, employment, or training in China, Cuba, Iran, Russia, North Korea, Syria, or Venezuela.

The additional screening requirements only apply to research-related positions, including, but not limited to faculty, graduate positions, individuals compensated by research grants or contract funds, post-doctoral positions, undergraduate positions, visiting assistant professors, and visiting research associates.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Department

College of Community Innovation and Education (CCIE) - Department of Counselor Education and School Psychology

Work Schedule

Monday through Friday 8:00AM-5:00PM

Type of Appointment

Regular

Expected Salary

$48,722.00 to Negotiable

Job Posting End Date

03-29-2024-12-00-AM

Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.  Click on UCF's Equal Opportunity Statement to view the President’s Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. 

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.