Program Coordinator Sr, ASU Chandler Innovation Center

72327BR

Campus: Tempe

Program Coordinator Sr

Job Description

The J. Orin Edson Entrepreneurship + Innovation Institute (Edson E+I) Place-based Innovation Spaces (PBIS) are sites throughout the ASU community providing additional support, accessibility, and connectivity among entrepreneurs and aspiring entrepreneurs.  Each space has a unique audience providing a collaborative workspace, event space, and, in some cases, a makerspace to support ideation, creation, and various programming.  

All of the Edson E+I place-based innovation spaces are for use by ASU students, faculty, staff, alumni, and the greater community in support of their entrepreneurial endeavors.

Reporting to the Director of Operations, Edson E+I, the Program Coordinator Sr, ACIC will:

• Ensure a welcoming and inclusive environment where all PBIS community members have a high-quality experience.
• Collaborate across the PBIS Network to support facility operations and programming at ACIC (Chandler, AZ).

This position may be supported in whole or in part by grants or philanthropic funding and may be contingent on the availability of funding.

Job Family

Business Operations

Department Name

Entrepreneurship + Innovation

Full-Time/Part-Time

Full-Time

VP Code

KNOWLEDGE ENTERPRISE DEV

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$42,552 - $45,000 per year; DOE

Close Date

08-October-2021

Essential Duties

Operations (45%)

• Serve as the on-site point person to ensure the coworking and event site is properly maintained through ASU facilities, informational technology services, and external contractors, and schedule additional services, as necessary, within set scope and budget.
• Serve as the primary point of contact for co-working and event space users, performing customer service functions including but not limited to: responding to in-person and email inquiries, filtering phone calls, and prioritizing incoming issues to determine appropriate course of action or referral.
• Manage event space usage and coordinates requests for classes, workshops, meetings or conferences that are in person, virtual and hybrid; coordinates scheduling, logistics, and develops communication, as needed.
• Ensure that co-working and event site access is appropriately assigned and distributed including keys, and ISAAC access cards.
• Support technology service tickets and suggest technology investments, as needed.
• Support inventory management, procurement requests, and budget coordination.  
• Regular use and maintenance of the place-based innovation spaces software to track and maintain licensee agreements, use agreements, reservations, invoicing, payments, and preparation of monthly space and facility use reports. Support the onboarding and training of new software users.
• Help maintain and communicate ASU safety protocol procedures and updates, as required.  
• Disseminate space announcements to co-working and event space users including upcoming events, ASU observed holidays, and facility matters that pertain to general use of the space.
• Support the development and maintenance of Standard Operating Procedures ensuring interoperability across the PBIS network.
• Coordinates licensee agreements and renewals and ensures certificates of insurance and other required documentation is active and on file.
• Develop and maintain licensee and event space onboarding system and checklist. 

Entrepreneurial Programming and Outreach (45%)

• Collaborate with ACIC team members, Edson E+I leadership, and Edson E+I program teams to support the development and implementation of effective entrepreneurial programming.   
• Coordinate training, workshops, schedules, and program implementation.  
• Coordinate high-impact community contact and communication through a variety of strategies.  
• Coordinate efforts to develop relationships with members, community, sponsors, and stakeholders.  
• Coordinate efforts to outreach into the community including youth activities, programming, and events.  
• Assist in the development and facilitation of workshops, meetings, or conferences; coordinates logistics, scheduling, and participant communications.  
• Coordinate recruitment and retention of program participants, members, and volunteers utilizing most appropriate promotional or marketing methods, such as individual letters, brochures, or presentations at meetings and conferences.  
• Serve as a liaison with students, faculty, staff, and outside/community agencies in facilitating program objectives. 
• Develop and maintain event checklist and guides.  
• Coordinate efforts to develop relationships with users, community, sponsors and stakeholders. 
• Coordinate opportunities for sponsorships including programmatic, events and space. 
• Utilize data to coordinate programming and activities. 

Other (5%)

• Support other ASU or community initiatives that align with the goals and mission of Edson E+I. 
• Represent Edson E+I by presenting to or serving on various unit, university, or partner committees as requested.
• Perform other duties as assigned.

Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND four years administrative/coordinate program experience; OR, Master's degree in field appropriate to area of assignment AND two years administrative/coordinate program experience; OR, Eight years of progressively responsible administrative/coordinate program experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience in customer service/customer-facing role.
• Experience in establishing and maintaining effective working relationships with peers, community members, and stakeholders.
• Evidence of effective verbal and written communication skills.
• Experience in workspace or facilities management.
• Ability to analyze issues, make sound decisions, and practice resourcefulness in solving problems.
• Experience in work that requires attention to detail.
• Experience planning, managing, and organizing events.
• Experience organizing projects and establishing priorities.

Working Environment

Located in Chandler, AZ the ASU Chandler Innovation Center (ACIC) is an innovative partnership between the City of Chandler and Arizona State University.   ACIC is a 33,297 square foot building housing event, co-working, exhibitions, and a maker space supporting ASU-affiliate entrepreneurial programming.

• Work duties are performed in an environmentally controlled office setting in conjunction with a makerspace.
• Onsite work is required daily.
• Activities include regular use of office equipment including a computer and are subject to extended periods of sitting or lifting of up to 30 pounds.
• Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
• This position may require a flexible working schedule (including evenings/weekends) in order to accommodate projects and initiatives.
• Some domestic travel to various Edson E+I PBIS sites may be required.
• Requires the ability to communicate effectively (written/verbal).

Department Statement

For the sixth year in a row, ASU has been named the most innovative university in the nation, recognizing the university's culture of groundbreaking research and partnerships, as well as its commitment to helping students thrive in college and beyond. U.S. News and World Report have named ASU as the most innovative university in all six years the category has existed.

ASU Knowledge Enterprise advances research, innovation, strategic partnerships, entrepreneurship, and international development. Our success arises from solutions-focused, interdisciplinary research; an entrepreneurial approach embedded in every school and department; and a commitment to transform society positively.

The J. Orin Edson Entrepreneurship + Innovation Institute supports connections and collaborations across ASU and its partner communities to make entrepreneurship accessible to everyone by providing material support and resources for entrepreneurship while advancing ASU's national and international reputation as an entrepreneurial institution of higher education. Edson E+I is a dynamic and fast-paced working environment with a team of interdisciplinary colleagues supporting an extensive suite of programs that provide outreach, engagement, and training opportunities to promote an inclusive and diverse entrepreneurial ecosystem and economic growth.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.