Updated: 15 days ago
Location: Durham, NORTH CAROLINA

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.


The Program Coordinator, Senior coordinates student services and is a member of the Master of Engineering Management (MEM) program team responsible for designing, developing, and implementing student activities in support of the program’s vision and mission. This role reports to and provides strategic guidance to the MEM Executive Director.

Strategic Initiatives

Design and drive implementation of a cohort model for Master of Engineering Management program.  This model should encourage diverse community-building, shared student experiences, and personal leadership development

Expand practical application of MEM’s shared values - “Professionalism and the Five Principles” in curricular and co-curricular settings, including developing/running a Professionalism Bootcamp for students as part of orientation week

In partnership with the whole MEM program team, cultivate student-alumni, student-student, and student-professor engagement and mentorship opportunities to foster relationship-building

Partner with the MEM Executive Director to monitor and evaluate program effectiveness using qualitative and quantitative research techniques; investigate trends and recommend and implement modifications to improve program effectiveness, particularly around student experience.

Student Support

Design, coordinate, and implement activities, programs, procedures, and documents to assist in the matriculation process. This includes onboarding and pre-arrival programs communications, orientation planning and execution, and adjustment assistance for a highly international student population.

Advise students regarding student services; advise at-risk students for additional intervention by appropriate personnel, such as CAPS; communicate with parents about serious disciplinary matters; contact victims of crime, illness, and harassment on behalf of the university; identify resources for them.

Partner closely with central Graduate Student Programs and Services (GSPS) student support staff to ensure consistent processes and protocols for student support across Pratt master’s programs.

Plan, coordinate, and implement graduation events, including, hooding ceremony in collaboration with central GSPS student support staff.

Student Organizations and Communications Support

  • Serve as advisor to all student organizations in the MEM program. Work with student leadership to assist in scheduling, enhancing, and delivering high quality student programs that are related to curriculum and non- academic activities. Assist in developing relevant policies and procedures for programs and work with student leadership to set and maintain budgets for various activities.
  • Oversee the design and distribution of student-generated materials including yearbooks, newsletters, social-media and MEM Suite electronic displays.

Additional Duties

  • Budget for and coordinate public events and other related programs; develop and coordinate new ideas and concepts for program themes, materials, and resources to supplement, expand, or replace existing program components.
  • Maintain liaison with other programs, offices, and departments at Duke to coordinate program business and to accomplish program objectives.

Preferred Skills and Experience

  • Strategic orientation
  • Passion for student engagement and support
  • Ability to work effectively as both a collaborator and as an individual contributor
  • Experience with and strong interest in intercultural communications and learning
  • Demonstrated support for Diversity, Equity, and Inclusion initiatives
  • Interest/experience in student advocacy and allyship
  • Tolerance for ambiguity in an evolving landscape
  • Flexibility
  • Creativity

Minimum Qualifications

Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.


Work requires three years of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.  OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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