Program Coordinator, Executive Education - Tepper School of Business

Executive Education at the Tepper School of Business works with public and private organizations to develop senior and executive leadership and organizational capability. Our programs enable participants to have an impact on their organizations – connecting their needs with the knowledge, faculty, programs, technology, and teaching offered at the Tepper School of Business and Carnegie Mellon University.

We are searching for a Program Coordinator to join the Tepper Executive Education team. This is an excellent opportunity if you thrive in an interesting and challenging work environment. You will contribute to the department by supporting the planning, coordination, and delivery of programs within our portfolio. This position coordinates the administrative and operational aspects of the department.  In addition to supporting assigned events/programs, the program coordinator manages communications and scheduling, program logistics, and is responsible for efficient, cost-effective program administration with the goal of providing extraordinary customer service in online, on-campus/in-person, and/or hybrid environments. In partnership with our Program Managers, the Program Coordinator shares responsibility for maintaining budget and records pertaining to the program expenditures, implementing policies and procedures, and executing the activities and agenda for a given event/program.

Core responsibilities will include:

Program Portfolio Coordination

• Assist with planning and coordination of assigned Open Enrollment and Custom programs including: Pre-Post program setup/breakdown, onsite support for in-person programs, online support for digital and hybrid programs, this may include weekend, evening, and early morning hours depending on the program, and after-action review participation;

• Work to keep programs on schedule, within stated budgets and functioning smoothly. This includes tracking billing, payments and other financial transactions;

• Support portfolio recruitment, development, travel, and coordinate interactions/relationships between university staff, contracted vendors, and the Executive Education team as necessary;

• Manage the learning management system for programs, including ensuring all teaching materials and other logistic information is posted on a timely basis

• Manage evaluation process and track follow-up items; Propose solutions and/or improvements to faculty and management regarding long-term program needs.

Administrative and Departmental Coordination

• Provide confidential administrative support for the Assistant Dean, which may include special projects, managing the schedule/calendar, making travel arrangements, screening and handling executive communications, greeting and directing visitors, and addressing administrative problems and inquiries as appropriate;

• Serve as a primary point of direct administrative contact and liaison with other offices, individuals, and external institutions and agencies on a range of specified issues; organizes and facilitates meetings, conferences, and other special events, as required

• Coordinate and oversee the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, related activities, and duties as assigned.

Successful Candidates will demonstrate:

• Ability to manage multiple priorities and maintain composure under pressure;

• Excellent interpersonal skills and strong verbal and written communication skills;

• Ability to pay close attention to detail, work on multiple tasks, prioritize work, and follow through reliably;

• Capability to anticipate logistical needs proactively, follow processes, and look for opportunities for efficiency gains/process improvements;

• Fundamental knowledge of invoicing and tracking spend against budget.

Flexibility, excellence, and passion are vital qualities within the Executive Education team. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work. 

Qualifications

• Associate’s degree required; Bachelor’s preferred

• 3-5 five years of experience required; experience with program and/or conference coordination in higher education or industry is highly desired

• Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Workspace

• Experience creating and executing detailed agendas, scheduling for groups and/or senior administrators

• Comfortable working in a high-volume/fast-paced environment

• Flexibility for evening/weekend hours and ability to travel preferred

Requirements

• Successful Background Check

• Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over sponsorship of an employment visa for this opportunity.

Joining the CMU team opens the door to an array of exceptional benefits, available to all full-time Carnegie Mellon University employees. Experience the full spectrum of advantages, from comprehensive medical, prescription, dental, and vision insurance to enticing retirement savings programs. Unlock your potential with tuition benefits, and take well-deserved breaks with generous paid time off and holidays. Rest easy knowing you are covered by life and accidental death and disability insurance. For a comprehensive overview of the benefits awaiting you, explore: https://www.cmu.edu/jobs/benefits-at-a-glance .

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role & responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique key skills and the diverse perspectives you bring. Our commitment to fostering an inclusive work environment means we also account for geographic differentials. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in this exciting opportunity?! Apply today!

Location

Pittsburgh, PA

Job Function

Academic Program Support and Coordination

Position Type

Staff – Regular

Full Time/Part time

Full time

Pay Basis

Hourly

More Information: 

• Please visit “Why Carnegie Mellon ” to learn more about becoming part of an institution inspiring innovations that change the world. 

• Click here to view a listing of employee benefits

• Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. 

• Statement of Assurance